Municipal · Virginia · EIA 2248

Bristol Virginia Utilities

Municipal · Virginia · 16K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 43 minutes/customer.

Reliability verdict

Bristol Virginia Utilities shows above-average chronic reliability in 2023: 43 minutes SAIDI excluding major events across 16K customers.

43 min
SAIDI 2023
0.46
SAIFI 2023
43 min
SAIDI ex-MED
16K
Customers

Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.

Subscribe to EIA updates

Signature read: short interruption minutes vs the 911 utility cohort (≤96 min tercile cut).

What short-outage Bristol Virginia Utilities filings show

Bristol Virginia Utilities is a municipally-owned utility operating in Virginia under EIA identifier 2248. It reports service to approximately 16,401 customer accounts and generated about $0.05 billion in annual electric revenue, with a service footprint spanning 5 ZIP codes. Being municipally owned, the utility answers to a local board or city council rather than a state commission, and carries a federal income tax exemption.

In 2023, the average Bristol Virginia Utilities customer experienced 43.2 minutes of power interruptions, the industry-standard SAIDI metric (System Average Interruption Duration Index). That is comfortably under the 120–180 minute national benchmark range, a sign of solid grid resilience and quick outage response. SAIFI, the average number of outage events per customer, was 0.46 for the same period, so customers statistically faced roughly 0 distinct interruptions that year. Strip out major event days (hurricanes, ice storms) and SAIDI falls to 43.2 minutes; the difference from the headline 43.2 shows how much of the outage total came from weather rather than everyday grid issues.

With 4 consecutive years of EIA data (2020–2023), Bristol Virginia Utilities's reliability record can be judged on trend rather than one isolated year. SAIDI has improved from 86.3 to 43.2 minutes over that window, a meaningful direction for prospective customers and regulators watching capital investment outcomes.

A-
Reliability Score
83/100
Bristol Virginia Utilities · 3 of 3 dimensions reported

Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.

Baseline Reliability B+ 43.2 min/yr
SAIDI excluding major-event days — day-to-day grid performance
Total Outage Duration A 43.2 min/yr
SAIDI including storms and major events — the full-year experience
Outage Frequency A 0.46/yr
SAIFI — average number of interruptions per customer per year
SAIDI vs. national mean (341 min) 5.8%

43 outage minutes per customer annually

Bristol Virginia Utilities SAIDI

Minutes without power per year (2023)

43 SAIDI43 SAIDINat. avg 341341SAIDI43SAIDI

Excellent

SAIDI by year (2020-2023)

Minutes per customer-year · EIA Form 861

Year-by-year SAIDI for Bristol Virginia Utilities from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.

Source: U.S. EIA Form 861 As of August 2026

Bristol Virginia Utilities SAIDI trend

0 20 40 60 80 100 2020 2021 2022 2023 86.3 85.6 42.5 43.2
Year-by-year SAIDI from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.

Bristol Virginia Utilities vs the nationwide SAIDI distribution

Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure

43 Among the lowest fewer outage minutes than 85% of 911 utilities

Utilities nationwide, banded by latest reported SAIDI (minutes)

Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source U.S. EIA Form 861 reliability filings · August 2026

Price vs. reliability

Where Bristol Virginia Utilities sits on price vs. reliability

Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, Bristol Virginia Utilities charges more per customer than 63% of them, and is more reliable (lower SAIDI) than 88% of them, placing it in the quadrant where it pays more and is more reliable. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.

Bristol Virginia Utilities vs. a 40-utility national peer sample, price percentile vs. reliability percentile. Scatter plot of 41 data points (bubble-sized by third dimension). 050100150 050100150 Best valuePays for itCheap + riskyWorst deal Price percentile Reliability percentile Point, Price percentile: 0 · Reliability percentile: 30Point, Price percentile: 3 · Reliability percentile: 40Point, Price percentile: 5 · Reliability percentile: 32Point, Price percentile: 8 · Reliability percentile: 77Point, Price percentile: 10 · Reliability percentile: 45Point, Price percentile: 13 · Reliability percentile: 87Point, Price percentile: 15 · Reliability percentile: 12Point, Price percentile: 18 · Reliability percentile: 25Point, Price percentile: 20 · Reliability percentile: 17Point, Price percentile: 23 · Reliability percentile: 75Point, Price percentile: 25 · Reliability percentile: 10Point, Price percentile: 28 · Reliability percentile: 50Point, Price percentile: 30 · Reliability percentile: 62Point, Price percentile: 33 · Reliability percentile: 60Point, Price percentile: 35 · Reliability percentile: 7Point, Price percentile: 38 · Reliability percentile: 0Point, Price percentile: 40 · Reliability percentile: 70Point, Price percentile: 43 · Reliability percentile: 2Point, Price percentile: 45 · Reliability percentile: 20Point, Price percentile: 48 · Reliability percentile: 15Point, Price percentile: 50 · Reliability percentile: 43Point, Price percentile: 53 · Reliability percentile: 37Point, Price percentile: 55 · Reliability percentile: 97Point, Price percentile: 57 · Reliability percentile: 100Point, Price percentile: 60 · Reliability percentile: 5Point, Price percentile: 63 · Reliability percentile: 57Point, Price percentile: 68 · Reliability percentile: 92Point, Price percentile: 70 · Reliability percentile: 72Point, Price percentile: 73 · Reliability percentile: 52Point, Price percentile: 75 · Reliability percentile: 47Point, Price percentile: 78 · Reliability percentile: 90Point, Price percentile: 80 · Reliability percentile: 22Point, Price percentile: 83 · Reliability percentile: 95Point, Price percentile: 85 · Reliability percentile: 35Point, Price percentile: 88 · Reliability percentile: 27Point, Price percentile: 90 · Reliability percentile: 80Point, Price percentile: 93 · Reliability percentile: 65Point, Price percentile: 95 · Reliability percentile: 82Point, Price percentile: 98 · Reliability percentile: 67Point, Price percentile: 100 · Reliability percentile: 55Bristol Virginia Utilities, Price percentile: 63 · Reliability percentile: 88
Bristol Virginia Utilities vs. a 40-utility national peer sample, price percentile vs. reliability percentile.

Revenue per customer: $2,760/year · Latest SAIDI: 43.2 minutes/year.

SAIDI 2023 breakdown: 43.2 minutes

Reliability Trend (2020–2023)

Year SAIDI (min) SAIDI nMED SAIFI Customers
2020 86.3 59.3 0.960 15,894
2021 85.6 57.9 0.950 15,856
2022 42.5 42.5 0.473 15,989
2023 43.2 43.2 0.462 15,954

SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.

Service Area

Bristol Virginia Utilities serves 5 ZIP codes in Virginia.

2420124202242032420924210

Frequently Asked Questions

How reliable is Bristol Virginia Utilities?

Bristol Virginia Utilities had a SAIDI of 43.2 minutes in 2023. Excluding major weather events, this is below the national average, indicating above-average reliability.

What type of utility is Bristol Virginia Utilities?

Bristol Virginia Utilities is classified as a Municipal serving Virginia.

How many customers does Bristol Virginia Utilities serve?

Bristol Virginia Utilities serves approximately 16,401 customers in Virginia.

How has Bristol Virginia Utilities's reliability changed over time?

Bristol Virginia Utilities has 4 years of reliability data (2020-2023). SAIDI has remained relatively stable over this period. Review the trend table above for year-by-year detail.

Utility Profile

Type
Municipal
State
Virginia
Customers
16,401
Annual Revenue
$0.05B
EIA ID
2248

Utilities with similar EIA profiles

Two cross-state peer sets for Bristol Virginia Utilities. Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.

Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.