City of Holyoke - (MA)

What This Utility Data Tells You

City of Holyoke - (MA) is a municipally-owned utility operating in Massachusetts under EIA identifier 8774. It reports service to approximately 17,012 customer accounts and generated about $0.05 billion in annual electric revenue, with a service footprint spanning 10 ZIP codes. Municipal ownership means a local board or city council typically oversees this utility, and it is exempt from federal income tax.

In 2023, the average City of Holyoke - (MA) customer experienced 105.4 minutes of power interruptions, the industry-standard SAIDI metric (System Average Interruption Duration Index). That falls inside the typical 120–180 minute national benchmark, in line with what most U.S. distribution utilities report. Over the same period, SAIFI (outage events per customer) was 1.21, putting the typical customer at roughly 1 distinct interruption that year. Strip out major event days (hurricanes, ice storms) and SAIDI falls to 105.4 minutes; the difference from the headline 105.4 shows how much of the outage total came from weather rather than everyday grid issues.

The EIA dataset includes 4 years of continuous reporting (2020–2023) for City of Holyoke - (MA), which lets you see whether reliability is trending up or down rather than judging from a single snapshot. Over that window, SAIDI moved from 144.8 down to 105.4 minutes, a trend worth noting for anyone weighing capital investment outcomes.