Municipal · Massachusetts · EIA 8774
City of Holyoke - (MA)
Municipal · Massachusetts · 17K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 105 minutes/customer.
Reliability verdict
City of Holyoke - (MA) shows near-benchmark chronic reliability in 2023: 105 minutes SAIDI excluding major events across 17K customers.
- 105 min
- SAIDI 2023
- 1.21
- SAIFI 2023
- 105 min
- SAIDI ex-MED
- 17K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: mid-cohort SAIDI between the 96 and 258 minute tercile cuts.
What mid-pack City of Holyoke - (MA) filings show
City of Holyoke - (MA) is a municipally-owned utility operating in Massachusetts under EIA identifier 8774. It reports service to approximately 17,012 customer accounts and generated about $0.05 billion in annual electric revenue, with a service footprint spanning 10 ZIP codes. Municipal ownership means a local board or city council typically oversees this utility, and it is exempt from federal income tax.
In 2023, the average City of Holyoke - (MA) customer experienced 105.4 minutes of power interruptions, the industry-standard SAIDI metric (System Average Interruption Duration Index). That falls inside the typical 120–180 minute national benchmark, in line with what most U.S. distribution utilities report. Over the same period, SAIFI (outage events per customer) was 1.21, putting the typical customer at roughly 1 distinct interruption that year. Strip out major event days (hurricanes, ice storms) and SAIDI falls to 105.4 minutes; the difference from the headline 105.4 shows how much of the outage total came from weather rather than everyday grid issues.
The EIA dataset includes 4 years of continuous reporting (2020–2023) for City of Holyoke - (MA), which lets you see whether reliability is trending up or down rather than judging from a single snapshot. Over that window, SAIDI moved from 144.8 down to 105.4 minutes, a trend worth noting for anyone weighing capital investment outcomes.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
105 min/year per customer
Minutes without power per year (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for City of Holyoke - (MA) from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
City of Holyoke - (MA) SAIDI trend
City of Holyoke - (MA) vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
105 Lower than most fewer outage minutes than 65% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where City of Holyoke - (MA) sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, City of Holyoke - (MA) charges more per customer than 81% of them, and is more reliable (lower SAIDI) than 68% of them, placing it in the quadrant where it pays more and is more reliable. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $3,177/year · Latest SAIDI: 105.4 minutes/year.
SAIDI 2023 breakdown: 105.4 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 144.8 | 57.1 | 1.605 | 17,752 |
| 2021 | 116.8 | 82.4 | 1.345 | 17,848 |
| 2022 | 173.2 | 133.2 | 1.560 | 17,479 |
| 2023 | 105.4 | 105.4 | 1.212 | 17,520 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
City of Holyoke - (MA) serves 10 ZIP codes in Massachusetts.
Frequently Asked Questions
How reliable is City of Holyoke - (MA)?
City of Holyoke - (MA) had a SAIDI of 105.4 minutes in 2023. Excluding major storm impacts, this tracks roughly with the national average.
What type of utility is City of Holyoke - (MA)?
City of Holyoke - (MA) is classified as a Municipal serving Massachusetts.
How many customers does City of Holyoke - (MA) serve?
City of Holyoke - (MA) serves approximately 17,012 customers in Massachusetts.
How has City of Holyoke - (MA)'s reliability changed over time?
City of Holyoke - (MA) has 4 years of reliability data (2020-2023). SAIDI has remained relatively stable over this period. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- Municipal
- State
- Massachusetts
- Customers
- 17,012
- Annual Revenue
- $0.05B
- EIA ID
- 8774
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for City of Holyoke - (MA). Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (17K here), outside Massachusetts.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (105.4 here), outside Massachusetts, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.