SAIDI
246 min per year
Yearly outage minutes, on average (2023)
Hawaii Electric Light Co Inc is an investor-owned utility operating in Hawaii under EIA identifier 8287. It reports service to approximately 89,202 customer accounts and generated about $0.46 billion in annual electric revenue, with a service footprint spanning 32 ZIP codes. Investor ownership puts this utility under the regulatory authority of the state public utility commission, which reviews its rate requests and reliability record.
In 2023, the average Hawaii Electric Light Co Inc customer experienced 245.9 minutes of power interruptions, a measure known as SAIDI, or System Average Interruption Duration Index. That falls inside the typical 120–180 minute national benchmark, in line with what most U.S. distribution utilities report. SAIFI, the average number of outage events per customer, was 2.61 for the same period, so customers statistically faced roughly 3 distinct interruptions that year. Once major event days (hurricanes, ice storms) are excluded, SAIDI comes down to 209.6 minutes, and the spread against the headline 245.9 indicates how much weather, versus routine infrastructure, drove the outage total.
With 4 consecutive years of EIA data (2020–2023), Hawaii Electric Light Co Inc's reliability record can be judged on trend rather than one isolated year. SAIDI climbed from 128.8 to 245.9 minutes over that window, a shift that can point to worsening weather exposure or delayed grid modernization.
SAIDI
246 min per year
Yearly outage minutes, on average (2023)
SAIFI
2.61 interruptions/yr
Events per customer (2023)
Customers
89,202
Served in Hawaii
246 min/year per customer
Annual minutes without electric service (2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 128.8 | 128.8 | 1.819 | 86,826 |
| 2021 | 478.0 | 161.6 | 3.171 | - |
| 2022 | 299.3 | 193.6 | 3.580 | - |
| 2023 | 245.9 | 209.6 | 2.614 | - |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Hawaii Electric Light Co Inc serves 32 ZIP codes in Hawaii.
Hawaii Electric Light Co Inc had a SAIDI of 245.9 minutes in 2023. Excluding major storm impacts, this tracks roughly with the national average.
Hawaii Electric Light Co Inc is classified as a IOU serving Hawaii.
Hawaii Electric Light Co Inc serves approximately 89,202 customers in Hawaii.
Hawaii Electric Light Co Inc has 4 years of reliability data (2020-2023). This utility's SAIDI has stayed fairly flat over the period. Review the trend table above for year-by-year detail.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer.
Every figure on PlainUtility is rendered directly from the U.S. Energy Information Administration's Form 861 reliability data, no number is typed in by an editor. This utility's SAIDI/SAIFI figures are rendered directly from EIA Form 861 reliability files. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of 2020-2023.