Pacific Gas & Electric Co.

What This Utility Data Tells You

Pacific Gas & Electric Co. is an investor-owned utility operating in California under EIA identifier 14328. It reports service to approximately 2,121,553 customer accounts and generated about $8.59 billion in annual electric revenue, with a service footprint spanning 500 ZIP codes. Investor ownership puts this utility under the regulatory authority of the state public utility commission, which reviews its rate requests and reliability record.

In 2023, the average Pacific Gas & Electric Co. customer experienced 711.7 minutes of power interruptions, a measure known as SAIDI, or System Average Interruption Duration Index. Excluding major weather events from that total, that lands within the usual 120–180 minute national benchmark band, roughly on par with typical U.S. distribution-utility performance. SAIFI, the average number of outage events per customer, was 2.22 for the same period, so customers statistically faced roughly 2 distinct interruptions that year. Excluding major event days (hurricanes, ice storms), SAIDI drops to 255.9 minutes, the gap between that figure and the headline 711.7 reveals how much weather, not day-to-day infrastructure, drove outages.

The EIA dataset includes 4 years of continuous reporting (2020–2023) for Pacific Gas & Electric Co., which lets you see whether reliability is trending up or down rather than judging from a single snapshot. SAIDI climbed from 444.1 to 711.7 minutes over that window, a shift that can point to worsening weather exposure or delayed grid modernization.