IOU · New Jersey · EIA 15477
Public Service Elec & Gas Co
IOU · New Jersey · 2.2M customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 38 minutes/customer.
Reliability verdict
Public Service Elec & Gas Co shows above-average chronic reliability in 2023: 36 minutes SAIDI excluding major events across 2.2M customers.
- 38 min
- SAIDI 2023
- 0.57
- SAIFI 2023
- 36 min
- SAIDI ex-MED
- 2.2M
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: short interruption minutes vs the 911 utility cohort (≤96 min tercile cut).
What short-outage Public Service Elec & Gas Co filings show
Public Service Elec & Gas Co is an investor-owned utility operating in New Jersey under EIA identifier 15477. It reports service to approximately 2,223,326 customer accounts and generated about $3.88 billion in annual electric revenue, with a service footprint spanning 362 ZIP codes. Because it is investor-owned, the state public utility commission oversees its rate cases and reliability performance rather than a local board.
In 2023, the average Public Service Elec & Gas Co customer experienced 37.9 minutes of power interruptions, a measure known as SAIDI, or System Average Interruption Duration Index. That places this utility well below the 120–180 minute national benchmark, signaling strong grid hardening and fast restoration practices. Over the same period, SAIFI (outage events per customer) was 0.57, putting the typical customer at roughly 1 distinct interruption that year. Strip out major event days (hurricanes, ice storms) and SAIDI falls to 35.6 minutes; the difference from the headline 37.9 shows how much of the outage total came from weather rather than everyday grid issues.
The EIA dataset includes 4 years of continuous reporting (2020–2023) for Public Service Elec & Gas Co, which lets you see whether reliability is trending up or down rather than judging from a single snapshot. Over that window, SAIDI moved from 452.7 down to 37.9 minutes, a trend worth noting for anyone weighing capital investment outcomes. Note: this figure is unusually low compared to typical U.S. utility performance and may reflect an incomplete EIA filing for this year rather than a genuine reliability improvement -- treat with caution and cross-check against Public Service Elec & Gas Co's other reported years.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
38 minutes per customer per year
Annual minutes without electric service (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for Public Service Elec & Gas Co from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
Public Service Elec & Gas Co SAIDI trend
Public Service Elec & Gas Co vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
38 Among the lowest fewer outage minutes than 87% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where Public Service Elec & Gas Co sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, Public Service Elec & Gas Co charges more per customer than 5% of them, and is more reliable (lower SAIDI) than 90% of them, placing it in the quadrant where it pays less while still being more reliable, the best-value quadrant. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $1,743/year · Latest SAIDI: 37.9 minutes/year.
SAIDI 2023 breakdown: 37.9 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 452.7 | 44.7 | 1.070 | 2,430,197 |
| 2021 | 60.5 | 41.5 | 0.660 | 2,457,427 |
| 2022 | 33.9 | 33.9 | 0.550 | 2,486,124 |
| 2023 | 37.9 | 35.6 | 0.570 | 2,512,548 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
Public Service Elec & Gas Co serves 362 ZIP codes in New Jersey.
Frequently Asked Questions
How reliable is Public Service Elec & Gas Co?
Public Service Elec & Gas Co had a SAIDI of 37.9 minutes in 2023. Excluding major weather events, this is below the national average, indicating above-average reliability.
What type of utility is Public Service Elec & Gas Co?
Public Service Elec & Gas Co is classified as a IOU serving New Jersey.
How many customers does Public Service Elec & Gas Co serve?
Public Service Elec & Gas Co serves approximately 2,223,326 customers in New Jersey.
How has Public Service Elec & Gas Co's reliability changed over time?
Public Service Elec & Gas Co has 4 years of reliability data (2020-2023). SAIDI has remained relatively stable over this period. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- IOU
- State
- New Jersey
- Customers
- 2,223,326
- Annual Revenue
- $3.88B
- EIA ID
- 15477
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for Public Service Elec & Gas Co. Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (2.2M here), outside New Jersey.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (37.9 here), outside New Jersey, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.