Municipal · Massachusetts · EIA 5480
Town of Danvers
Municipal · Massachusetts · 13K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 25 minutes/customer.
Reliability verdict
Town of Danvers shows above-average chronic reliability in 2023: 25 minutes SAIDI excluding major events across 13K customers.
- 25 min
- SAIDI 2023
- 0.30
- SAIFI 2023
- 25 min
- SAIDI ex-MED
- 13K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: short interruption minutes vs the 911 utility cohort (≤96 min tercile cut).
What short-outage Town of Danvers filings show
Town of Danvers is a municipally-owned utility operating in Massachusetts under EIA identifier 5480. It reports service to approximately 13,395 customer accounts and generated about $0.04 billion in annual electric revenue, with a service footprint spanning 7 ZIP codes. As a municipal utility, it is typically governed by a local board or city council and is exempt from federal income tax.
In 2023, the average Town of Danvers customer experienced 24.7 minutes of power interruptions, the industry-standard SAIDI metric (System Average Interruption Duration Index). That is comfortably under the 120–180 minute national benchmark range, a sign of solid grid resilience and quick outage response. Over the same period, SAIFI (outage events per customer) was 0.30, putting the typical customer at roughly 0 distinct interruptions that year. Strip out major event days (hurricanes, ice storms) and SAIDI falls to 24.7 minutes; the difference from the headline 24.7 shows how much of the outage total came from weather rather than everyday grid issues.
Town of Danvers has 4 years of continuous EIA reporting on file (2020–2023), enough to read a real trend rather than a single-year snapshot. Over that window, SAIDI moved from 43.4 down to 24.7 minutes, a trend worth noting for anyone weighing capital investment outcomes.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
25 min/year per customer
Annual minutes without electric service (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for Town of Danvers from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
Town of Danvers SAIDI trend
Town of Danvers vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
25 Among the lowest fewer outage minutes than 92% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where Town of Danvers sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, Town of Danvers charges more per customer than 78% of them, and is more reliable (lower SAIDI) than 94% of them, placing it in the quadrant where it pays more and is more reliable. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $3,113/year · Latest SAIDI: 24.7 minutes/year.
SAIDI 2023 breakdown: 24.7 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI |
|---|---|---|---|
| 2020 | 43.4 | 43.4 | 0.627 |
| 2021 | 45.5 | 45.5 | 0.500 |
| 2022 | 38.7 | 38.7 | 0.400 |
| 2023 | 24.7 | 24.7 | 0.300 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
Town of Danvers serves 7 ZIP codes in Massachusetts.
Frequently Asked Questions
How reliable is Town of Danvers?
Town of Danvers had a SAIDI of 24.7 minutes in 2023. Excluding major storm impacts, this beats the national average, a sign of above-average reliability.
What type of utility is Town of Danvers?
Town of Danvers is classified as a Municipal serving Massachusetts.
How many customers does Town of Danvers serve?
Town of Danvers serves approximately 13,395 customers in Massachusetts.
How has Town of Danvers's reliability changed over time?
Town of Danvers has 4 years of reliability data (2020-2023). SAIDI has held roughly steady across these years. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- Municipal
- State
- Massachusetts
- Customers
- 13,395
- Annual Revenue
- $0.04B
- EIA ID
- 5480
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for Town of Danvers. Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (13K here), outside Massachusetts.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (24.7 here), outside Massachusetts, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.