IOU · West Virginia · EIA 20521
Wheeling Power Co
IOU · West Virginia · 41K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 777 minutes/customer.
Reliability verdict
Wheeling Power Co shows below-average chronic reliability in 2023: 594 minutes SAIDI excluding major events across 41K customers.
- 777 min
- SAIDI 2023
- 2.25
- SAIFI 2023
- 594 min
- SAIDI ex-MED
- 41K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: long interruption minutes vs the 911 utility cohort (>258 min tercile cut).
What long-outage Wheeling Power Co filings show
Wheeling Power Co is an investor-owned utility operating in West Virginia under EIA identifier 20521. It reports service to approximately 41,400 customer accounts and generated about $0.38 billion in annual electric revenue, with a service footprint spanning 17 ZIP codes. As an investor-owned utility, it operates under state public utility commission oversight that reviews rate cases and reliability performance.
In 2023, the average Wheeling Power Co customer experienced 777.3 minutes of power interruptions, a metric called SAIDI (System Average Interruption Duration Index). That exceeds the 120–180 minute national benchmark by a wide margin, a pattern often tied to severe weather exposure, older infrastructure, or longer repair windows. The SAIFI figure, which tracks average outage events per customer, came in at 2.25 for the same period, meaning customers statistically saw about 2 distinct interruptions that year. Excluding major event days (hurricanes, ice storms), SAIDI drops to 593.8 minutes, the gap between that figure and the headline 777.3 reveals how much weather, not day-to-day infrastructure, drove outages.
With 4 consecutive years of EIA data (2020–2023), Wheeling Power Co's reliability record can be judged on trend rather than one isolated year. Over that window, SAIDI moved from 841.6 down to 777.3 minutes, a trend worth noting for anyone weighing capital investment outcomes.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
777 minutes per customer per year
Power-out minutes per year (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for Wheeling Power Co from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
Wheeling Power Co SAIDI trend
Wheeling Power Co vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
777 Higher than most fewer outage minutes than 10% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where Wheeling Power Co sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, Wheeling Power Co charges more per customer than 99% of them, and is more reliable (lower SAIDI) than 11% of them, placing it in the quadrant where it pays more but is LESS reliable, a premium price without a reliability payoff. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $9,085/year · Latest SAIDI: 777.3 minutes/year.
SAIDI 2023 breakdown: 777.3 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 841.6 | 601.3 | 2.507 | 41,690 |
| 2021 | 957.1 | 862.5 | 2.548 | 41,553 |
| 2022 | 2575.9 | 928.5 | 3.224 | 41,482 |
| 2023 | 777.3 | 593.8 | 2.245 | 41,376 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
Wheeling Power Co serves 17 ZIP codes in West Virginia.
Frequently Asked Questions
How reliable is Wheeling Power Co?
Wheeling Power Co had a SAIDI of 777.3 minutes in 2023. Leaving aside major weather events, that figure runs above the national average, pointing to below-average reliability.
What type of utility is Wheeling Power Co?
Wheeling Power Co is classified as a IOU serving West Virginia.
How many customers does Wheeling Power Co serve?
Wheeling Power Co serves approximately 41,400 customers in West Virginia.
How has Wheeling Power Co's reliability changed over time?
Wheeling Power Co has 4 years of reliability data (2020-2023). This utility's SAIDI has stayed fairly flat over the period. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- IOU
- State
- West Virginia
- Customers
- 41,400
- Annual Revenue
- $0.38B
- EIA ID
- 20521
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for Wheeling Power Co. Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (41K here), outside West Virginia.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (777.3 here), outside West Virginia, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.