Municipal · Tennessee · EIA 3758
City of Cleveland - (TN)
Municipal · Tennessee · 34K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 56 minutes/customer.
Reliability verdict
City of Cleveland - (TN) shows above-average chronic reliability in 2023: 51 minutes SAIDI excluding major events across 34K customers.
- 56 min
- SAIDI 2023
- 0.90
- SAIFI 2023
- 51 min
- SAIDI ex-MED
- 34K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: short interruption minutes vs the 911 utility cohort (≤96 min tercile cut).
What short-outage City of Cleveland - (TN) filings show
City of Cleveland - (TN) is a municipally-owned utility operating in Tennessee under EIA identifier 3758. It reports service to approximately 33,722 customer accounts and generated about $0.11 billion in annual electric revenue, with a service footprint spanning 5 ZIP codes. Municipal ownership means a local board or city council typically oversees this utility, and it is exempt from federal income tax.
In 2023, the average City of Cleveland - (TN) customer experienced 56.2 minutes of power interruptions, a metric called SAIDI (System Average Interruption Duration Index). That keeps this utility below the typical 120–180 minute national benchmark, consistent with a well-hardened distribution system and fast restoration crews. Over the same period, SAIFI (outage events per customer) was 0.90, putting the typical customer at roughly 1 distinct interruption that year. Once major event days (hurricanes, ice storms) are excluded, SAIDI comes down to 51.4 minutes, and the spread against the headline 56.2 indicates how much weather, versus routine infrastructure, drove the outage total.
The EIA dataset includes 4 years of continuous reporting (2020–2023) for City of Cleveland - (TN), which lets you see whether reliability is trending up or down rather than judging from a single snapshot. SAIDI has improved from 131.5 to 56.2 minutes over that window, a meaningful direction for prospective customers and regulators watching capital investment outcomes.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
56 minutes per customer per year
Minutes without power per year (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for City of Cleveland - (TN) from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
City of Cleveland - (TN) SAIDI trend
City of Cleveland - (TN) vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
56 Among the lowest fewer outage minutes than 80% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where City of Cleveland - (TN) sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, City of Cleveland - (TN) charges more per customer than 80% of them, and is more reliable (lower SAIDI) than 83% of them, placing it in the quadrant where it pays more and is more reliable. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $3,157/year · Latest SAIDI: 56.2 minutes/year.
SAIDI 2023 breakdown: 56.2 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 131.5 | 68.1 | 2.051 | 32,163 |
| 2021 | 87.7 | 63.5 | 1.280 | 32,427 |
| 2022 | 264.8 | 43.4 | 2.717 | 33,109 |
| 2023 | 56.2 | 51.4 | 0.901 | 33,859 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
City of Cleveland - (TN) serves 5 ZIP codes in Tennessee.
Frequently Asked Questions
How reliable is City of Cleveland - (TN)?
City of Cleveland - (TN) had a SAIDI of 56.2 minutes in 2023. Excluding major weather events, this is below the national average, indicating above-average reliability.
What type of utility is City of Cleveland - (TN)?
City of Cleveland - (TN) is classified as a Municipal serving Tennessee.
How many customers does City of Cleveland - (TN) serve?
City of Cleveland - (TN) serves approximately 33,722 customers in Tennessee.
How has City of Cleveland - (TN)'s reliability changed over time?
City of Cleveland - (TN) has 4 years of reliability data (2020-2023). SAIDI has remained relatively stable over this period. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- Municipal
- State
- Tennessee
- Customers
- 33,722
- Annual Revenue
- $0.11B
- EIA ID
- 3758
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for City of Cleveland - (TN). Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (34K here), outside Tennessee.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (56.2 here), outside Tennessee, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.