Municipal · North Carolina · EIA 4150
City of Concord - (NC)
Municipal · North Carolina · 33K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 101 minutes/customer.
Reliability verdict
City of Concord - (NC) shows near-benchmark chronic reliability in 2023: 101 minutes SAIDI excluding major events across 33K customers.
- 101 min
- SAIDI 2023
- 1.14
- SAIFI 2023
- 101 min
- SAIDI ex-MED
- 33K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: mid-cohort SAIDI between the 96 and 258 minute tercile cuts.
What mid-pack City of Concord - (NC) filings show
City of Concord - (NC) is a municipally-owned utility operating in North Carolina under EIA identifier 4150. It reports service to approximately 33,425 customer accounts and generated about $0.11 billion in annual electric revenue, with a service footprint spanning 3 ZIP codes. As a municipal utility, it is typically governed by a local board or city council and is exempt from federal income tax.
In 2023, the average City of Concord - (NC) customer experienced 101.4 minutes of power interruptions, the industry-standard SAIDI metric (System Average Interruption Duration Index). That lands within the usual 120–180 minute national benchmark band, roughly on par with typical U.S. distribution-utility performance. SAIFI, the average number of outage events per customer, was 1.14 for the same period, so customers statistically faced roughly 1 distinct interruption that year. Strip out major event days (hurricanes, ice storms) and SAIDI falls to 101.4 minutes; the difference from the headline 101.4 shows how much of the outage total came from weather rather than everyday grid issues.
With 4 consecutive years of EIA data (2020–2023), City of Concord - (NC)'s reliability record can be judged on trend rather than one isolated year. SAIDI has increased from 21.5 to 101.4 minutes, which may reflect either worsening weather exposure or delayed grid modernization.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
101 outage minutes per customer annually
Power-out minutes per year (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for City of Concord - (NC) from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
City of Concord - (NC) SAIDI trend
City of Concord - (NC) vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
101 Lower than most fewer outage minutes than 66% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where City of Concord - (NC) sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, City of Concord - (NC) charges more per customer than 81% of them, and is more reliable (lower SAIDI) than 69% of them, placing it in the quadrant where it pays more and is more reliable. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $3,178/year · Latest SAIDI: 101.4 minutes/year.
SAIDI 2023 breakdown: 101.4 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 21.5 | 21.5 | 0.380 | 32,736 |
| 2021 | 130.6 | 23.1 | 1.135 | 32,594 |
| 2022 | 186.3 | 89.7 | 1.685 | 32,594 |
| 2023 | 101.4 | 101.4 | 1.138 | 33,498 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
City of Concord - (NC) serves 3 ZIP codes in North Carolina.
Frequently Asked Questions
How reliable is City of Concord - (NC)?
City of Concord - (NC) had a SAIDI of 101.4 minutes in 2023. Excluding major weather events, this is near the national average.
What type of utility is City of Concord - (NC)?
City of Concord - (NC) is classified as a Municipal serving North Carolina.
How many customers does City of Concord - (NC) serve?
City of Concord - (NC) serves approximately 33,425 customers in North Carolina.
How has City of Concord - (NC)'s reliability changed over time?
City of Concord - (NC) has 4 years of reliability data (2020-2023). SAIDI has held roughly steady across these years. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- Municipal
- State
- North Carolina
- Customers
- 33,425
- Annual Revenue
- $0.11B
- EIA ID
- 4150
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for City of Concord - (NC). Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (33K here), outside North Carolina.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (101.4 here), outside North Carolina, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.