Municipal · Tennessee · EIA 6234
City of Fayetteville
Municipal · Tennessee · 19K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 259 minutes/customer.
Reliability verdict
City of Fayetteville shows near-benchmark chronic reliability in 2023: 127 minutes SAIDI excluding major events (259 minutes including them) across 19K customers.
- 259 min
- SAIDI 2023
- 2.75
- SAIFI 2023
- 127 min
- SAIDI ex-MED
- 19K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: long interruption minutes vs the 911 utility cohort (>258 min tercile cut).
What long-outage City of Fayetteville filings show
City of Fayetteville is a municipally-owned utility operating in Tennessee under EIA identifier 6234. It reports service to approximately 19,268 customer accounts and generated about $0.05 billion in annual electric revenue, with a service footprint spanning 14 ZIP codes. Municipal ownership means a local board or city council typically oversees this utility, and it is exempt from federal income tax.
In 2023, the average City of Fayetteville customer experienced 259.1 minutes of power interruptions, a measure known as SAIDI, or System Average Interruption Duration Index. Excluding major weather events from that total, that lands within the usual 120–180 minute national benchmark band, roughly on par with typical U.S. distribution-utility performance. Over the same period, SAIFI (outage events per customer) was 2.75, putting the typical customer at roughly 3 distinct interruptions that year. Once major event days (hurricanes, ice storms) are excluded, SAIDI comes down to 126.8 minutes, and the spread against the headline 259.1 indicates how much weather, versus routine infrastructure, drove the outage total.
The EIA dataset includes 4 years of continuous reporting (2020–2023) for City of Fayetteville, which lets you see whether reliability is trending up or down rather than judging from a single snapshot. SAIDI has improved from 274.7 to 259.1 minutes over that window, a meaningful direction for prospective customers and regulators watching capital investment outcomes.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
259 minutes per customer per year
Annual minutes without electric service (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for City of Fayetteville from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
City of Fayetteville SAIDI trend
City of Fayetteville vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
259 Around the middle fewer outage minutes than 34% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where City of Fayetteville sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, City of Fayetteville charges more per customer than 54% of them, and is more reliable (lower SAIDI) than 36% of them, placing it in the quadrant where it pays more but is LESS reliable, a premium price without a reliability payoff. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $2,603/year · Latest SAIDI: 259.1 minutes/year.
SAIDI 2023 breakdown: 259.1 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 274.7 | 180.8 | 1.799 | 18,841 |
| 2021 | 165.7 | 142.3 | 1.883 | 19,125 |
| 2022 | 256.6 | 104.1 | 2.114 | 19,300 |
| 2023 | 259.1 | 126.8 | 2.748 | 19,430 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
City of Fayetteville serves 14 ZIP codes in Tennessee.
Frequently Asked Questions
How reliable is City of Fayetteville?
City of Fayetteville had a SAIDI of 259.1 minutes in 2023 including major weather events, but 126.8 minutes excluding them (the IEEE-standard day-to-day reliability measure, the difference points to a major storm that year rather than an ongoing problem). Excluding major storm impacts, this tracks roughly with the national average.
What type of utility is City of Fayetteville?
City of Fayetteville is classified as a Municipal serving Tennessee.
How many customers does City of Fayetteville serve?
City of Fayetteville serves approximately 19,268 customers in Tennessee.
How has City of Fayetteville's reliability changed over time?
City of Fayetteville has 4 years of reliability data (2020-2023). SAIDI has held roughly steady across these years. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- Municipal
- State
- Tennessee
- Customers
- 19,268
- Annual Revenue
- $0.05B
- EIA ID
- 6234
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for City of Fayetteville. Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (19K here), outside Tennessee.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (259.1 here), outside Tennessee, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.