City of New Richmond

What This Utility Data Tells You

City of New Richmond is a municipally-owned utility operating in Wisconsin under EIA identifier 13481. It reports service to approximately 5,584 customer accounts and generated about $0.01 billion in annual electric revenue, with a service footprint spanning 1 ZIP code. Being municipally owned, the utility answers to a local board or city council rather than a state commission, and carries a federal income tax exemption.

In 2023, the average City of New Richmond customer experienced 23.7 minutes of power interruptions, a measure known as SAIDI, or System Average Interruption Duration Index. That is comfortably under the 120–180 minute national benchmark range, a sign of solid grid resilience and quick outage response. The SAIFI figure, which tracks average outage events per customer, came in at 0.31 for the same period, meaning customers statistically saw about 0 distinct interruptions that year. Once major event days (hurricanes, ice storms) are excluded, SAIDI comes down to 23.7 minutes, and the spread against the headline 23.7 indicates how much weather, versus routine infrastructure, drove the outage total.

City of New Richmond has 4 years of continuous EIA reporting on file (2020–2023), enough to read a real trend rather than a single-year snapshot. Over that window, SAIDI moved from 39.6 down to 23.7 minutes, a trend worth noting for anyone weighing capital investment outcomes.