States / Wisconsin
EIA-861 · 2020–2023 SAIDI/SAIFI metrics Form 861 sourced

Wisconsin

SAIDI and SAIFI reliability metrics for Wisconsin utilities, drawn directly from EIA Form 861. 35 utilities reporting; updated each release.

Electric utility reliability in Wisconsin

184min
Avg SAIDI (2023)
0.87
Avg SAIFI (2023)
35
Utilities
2.6M
Customers

What This State's Utility Data Tells You

Wisconsin has 35 electric utilities reporting to the federal EIA Form 861 survey, of which 35 file full SAIDI and SAIFI reliability metrics. Together these providers serve approximately 2.6 million customer accounts, spanning investor-owned utilities (IOUs), member-owned rural cooperatives, and municipally-owned systems, each with different governance models, rate-setting processes, and reinvestment patterns that shape reliability outcomes on the ground.

The statewide average SAIDI, the mean number of minutes a typical customer spends without power each year, is 184.2 minutes across utilities with reporting data. That falls within the 120–180 minute national benchmark range, indicating performance typical of U.S. distribution utilities. The average SAIFI, the number of outage events per customer per year, is 0.87, meaning Wisconsin customers statistically face fewer than one interruption per year on average. Excluding major event days (hurricanes, ice storms, wildfires), the SAIDI figure drops to 71.5 minutes, the gap between that and the headline 184.2 shows how much weather, rather than day-to-day infrastructure, drives outage time in Wisconsin.

Within Wisconsin, reliability varies widely: the best-performing utility reports SAIDI of 0.4 minutes while the worst reports 272.0 minutes, a 272.0× spread that typically reflects the difference between dense urban distribution grids and long, rural feeder lines. This kind of within-state variation matters when you're deciding where to relocate, choosing between service territories, or comparing reliability against a home-insurance quote. All figures on this page come directly from EIA Form 861, the federal annual electric power industry survey, use the ranked table below to look up specific providers and review their multi-year SAIDI, SAIFI, and customer-count trends.

The U.S. Energy Information Administration publishes the EIA Form 861 dataset every June, covering all licensed electric distribution utilities across the United States. Each utility self-reports interruption duration and frequency under definitions standardized by IEEE Standard 1366; the agency cross-validates the submissions against retail-sales volume and customer counts before release. Major event days, typically severe weather, are reported in a separate column and excluded from the headline SAIDI and SAIFI to keep year-over-year reliability comparisons meaningful. Use these state-level averages as a starting point, then check each provider's underlying multi-year submission on the federal portal before drawing conclusions about a specific utility.

Compare 35 Wisconsin utilities in the table below, within-state variation is wide (urban municipals often <100 min SAIDI vs. rural cooperatives 300+ min). See our SAIDI/SAIFI explainer and methodology for how these metrics are computed and what they don't capture. For national context: most-reliable and worst-outages state rankings.

Utilities Ranked by Reliability

All 35 electric utilities in Wisconsin with reliability data, sorted by 2023 SAIDI (fewest outage minutes first).

# Utility Type SAIDI 2023 SAIFI 2023 Customers
1 City of Richland Center - (WI) Municipal 0.4 0.36 2,944
2 Wisconsin Rapids W W & L Comm Municipal 1.6 0.01 14,530
3 Cedarburg Light & Water Comm Municipal 4.8 0.15 6,857
4 City of Menasha - (WI) Municipal 6.7 0.15 9,430
5 Waupun Utilities Municipal 10.0 0.11 4,504
6 Oconomowoc Utilities Municipal 11.0 0.12 11,188
7 City of Sturgeon Bay - (WI) Municipal 11.7 0.06 9,446
8 City of New Holstein - (WI) Municipal 16.0 0.11 2,715
9 Sun Prairie Utilities Municipal 16.9 0.44 18,263
10 Florence Utility Comm Municipal 21.4 0.22 1,596
11 City of New Richmond Municipal 23.7 0.31 5,584
12 City of Plymouth - (WI) Municipal 28.5 0.38 8,544
13 Hartford Electric Municipal 29.8 0.25 7,907
14 City of Kaukauna Municipal 31.7 0.68 16,226
15 City of River Falls Municipal 38.7 0.17 7,339
16 City of Marshfield - (WI) Municipal 47.3 0.22 13,946
17 Village of Muscoda - (WI) Municipal 54.7 0.20 1,143
18 Madison Gas & Electric Co IOU 64.0 0.28 162,729
19 Shawano Municipal Utilities Municipal 65.3 0.85 6,044
20 Manitowoc Public Utilities Municipal 70.9 0.65 18,499
21 Two Rivers Water & Light Municipal 80.2 0.73 6,311
22 Superior Water and Light Co IOU 86.1 1.24 16,180
23 City of Stoughton - (WI) Municipal 89.6 0.79 9,232
24 Scenic Rivers Energy Coop Cooperative 93.8 1.20 14,519
25 Village of Waunakee - (WI) Municipal 104.1 0.69 7,354
26 Dunn County Electric Coop Cooperative 105.1 0.84 10,496
27 Wisconsin Power & Light Co IOU 106.5 0.78 497,000
28 Polk-Burnett Electric Coop Cooperative 117.4 1.30 21,875
29 Wisconsin Public Service Corp IOU 150.0 0.85 463,129
30 Oakdale Electric Coop Cooperative 156.0 1.17 18,650
31 Slinger Utilities Municipal 156.2 1.07 2,968
32 Riverland Energy Cooperative Cooperative 182.1 1.00 19,413
33 Barron Electric Coop Cooperative 207.5 1.63 19,497
34 Adams-Columbia Electric Coop Cooperative 229.1 1.09 39,141
35 Wisconsin Electric Power Co IOU 272.0 1.04 1,159,300
Data sourced from official EIA reliability statistics and OpenEI utility rate database. See our methodology for details. Retrieved and formatted by PlainUtility

Every figure on PlainUtility is rendered directly from the U.S. Energy Information Administration's Form 861 reliability data, no number is typed in by an editor. State-level reliability figures are rendered directly from EIA Form 861 reliability files. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of 2020-2023.