Corrections
If a utility SAIDI or SAIFI figure, state average, ranking, ZIP-to-utility mapping, or reliability trend on PlainUtility looks wrong, report it with enough detail to reproduce the page and compare it with the U.S. Energy Information Administration Form 861 filing or the OpenEI utility-rate database extract we mirror. The same process is documented in our editorial and corrections policy.
How to report
- Report. Email hello@plainutility.com or use the contact page with the page URL, the figure that looks off, and what you think it should be.
- Source. Include a link to the EIA Form 861 table, OpenEI URDB row, or state PUC reliability filing you think we should match.
- Scope. Say whether the issue is a raw source field, a customer-weighted state aggregate, a type benchmark, a ZIP mapping, or a stale data-vintage badge.
What happens next
We verify reports against the published source and correct confirmed issues in the canonical database or pipeline so affected pages update together. Material fixes are noted on the public data changelog. PlainUtility is an informational reliability reference, not energy, insurance, or investment advice.
When the figure is correct on our side but the upstream EIA release or OpenEI extract is stale, we will say so and point you to the official record. We mirror published extracts and cannot rewrite a utility's Form 861 filing on its behalf.
For how figures are derived, see the methodology page. For publisher accountability, see About PlainUtility.
Download the EIA Form 861 reliability extract cited on this page: eia-form-861-reliability-statistics.csv (CC BY 4.0).