Florida
SAIDI and SAIFI reliability metrics for Florida utilities, drawn directly from EIA Form 861. 33 utilities reporting; updated each release.
Electric utility reliability in Florida
What This State's Utility Data Tells You
Florida has 35 electric utilities reporting to the federal EIA Form 861 survey, of which 33 file full SAIDI and SAIFI reliability metrics. Together these providers serve approximately 11.5 million customer accounts, spanning investor-owned utilities (IOUs), member-owned rural cooperatives, and municipally-owned systems — each with different governance models, rate-setting processes, and reinvestment patterns that shape reliability outcomes on the ground.
The statewide average SAIDI — the mean number of minutes a typical customer spends without power each year — is 803.0 minutes across utilities with reporting data. That sits well above the 120–180 minute national benchmark, reflecting either storm exposure (hurricanes, ice, wildfire) or longer rural restoration windows. The average SAIFI — the number of outage events per customer per year — is 2.16, meaning Florida customers statistically face roughly 2 interruptions per year on average. Excluding major event days (hurricanes, ice storms, wildfires), the SAIDI figure drops to 152.4 minutes — the gap between that and the headline 803.0 shows how much weather, rather than day-to-day infrastructure, drives outage time in Florida.
Within Florida, reliability varies widely: the best-performing utility reports SAIDI of 30.1 minutes while the worst reports 10820.0 minutes — a 359.6× spread that typically reflects the difference between dense urban distribution grids and long, rural feeder lines. This kind of within-state variation matters when you're deciding where to relocate, choosing between service territories, or comparing reliability against a home-insurance quote. All figures on this page come directly from EIA Form 861, the federal annual electric power industry survey — use the ranked table below to look up specific providers and review their multi-year SAIDI, SAIFI, and customer-count trends.
The U.S. Energy Information Administration publishes the EIA Form 861 dataset every June, covering all licensed electric distribution utilities across the United States. Each utility self-reports interruption duration and frequency under definitions standardized by IEEE Standard 1366; the agency cross-validates the submissions against retail-sales volume and customer counts before release. Major event days, typically severe weather, are reported in a separate column and excluded from the headline SAIDI and SAIFI to keep year-over-year reliability comparisons meaningful. Use these state-level averages as a starting point, then check each provider's underlying multi-year submission on the federal portal before drawing conclusions about a specific utility.
Compare 35 Florida utilities in the table below — within-state variation is wide (urban municipals often <100 min SAIDI vs. rural cooperatives 300+ min). See our SAIDI/SAIFI explainer and methodology for how these metrics are computed and what they don't capture. For national context: most-reliable and worst-outages state rankings.
Utilities Ranked by Reliability
All 35 electric utilities in Florida with reliability data, sorted by 2023 SAIDI (fewest outage minutes first).
| # | Utility | Type | SAIDI 2023 | SAIFI 2023 | Customers |
|---|---|---|---|---|---|
| 1 | Kissimmee Utility Authority | Municipal | 30.1 | 0.56 | 87,457 |
| 2 | City of Bartow - (FL) | Municipal | 36.1 | 0.38 | 12,849 |
| 3 | Beaches Energy Services | Municipal | 36.5 | 0.54 | 35,978 |
| 4 | Utility Board of the City of Key West, F | Municipal | 50.0 | 1.50 | 31,780 |
| 5 | City of Lakeland - (FL) | Municipal | 52.6 | 1.12 | 134,647 |
| 6 | Orlando Utilities Comm | Municipal | 58.6 | 0.66 | 275,338 |
| 7 | JEA | Municipal | 64.6 | — | 515,515 |
| 8 | Fort Pierce Utilities Authority | Municipal | 66.0 | 0.92 | 29,233 |
| 9 | New Smyrna Beach City of | Municipal | 66.3 | 0.97 | 31,035 |
| 10 | City of Homestead - (FL) | Municipal | 69.7 | 0.04 | 26,257 |
| 11 | Sumter Electric Coop, Inc | Cooperative | 71.4 | 1.03 | 240,818 |
| 12 | Florida Power & Light Co | IOU | 78.3 | 0.64 | 5,811,951 |
| 13 | Gainesville Regional Utilities | Municipal | 78.4 | 1.28 | 103,864 |
| 14 | Tampa Electric Co | IOU | 82.6 | 1.42 | 834,144 |
| 15 | Lee County Electric Coop, Inc - (FL) | Cooperative | 95.6 | 1.26 | 246,484 |
| 16 | City of Ocala | Municipal | 125.6 | 1.36 | 57,113 |
| 17 | Withlacoochee River Elec Coop | Cooperative | 137.9 | 1.44 | 251,731 |
| 18 | Peace River Electric Coop, Inc | Cooperative | 146.4 | 1.57 | 61,418 |
| 19 | Florida Keys El Coop Assn, Inc | Cooperative | 153.9 | 1.90 | 34,291 |
| 20 | Choctawhatche Elec Coop, Inc | Cooperative | 167.4 | 1.25 | 63,075 |
| 21 | Duke Energy Florida, LLC | IOU | 179.7 | 1.08 | 1,968,212 |
| 22 | City of Lake Worth Beach - (FL) | Municipal | 184.7 | 3.90 | 27,735 |
| 23 | Florida Public Utilities Co | IOU | 314.1 | 2.70 | 30,199 |
| 24 | City of Tallahassee - (FL) | Municipal | 352.6 | 3.02 | 113,300 |
| 25 | Glades Electric Coop, Inc | Cooperative | 375.5 | 0.82 | 18,119 |
| 26 | West Florida El Coop Assn, Inc | Cooperative | 396.6 | 3.42 | 29,530 |
| 27 | Clay Electric Cooperative, Inc - (FL) | Cooperative | 693.7 | 3.33 | 190,601 |
| 28 | Gulf Coast Electric Coop, Inc | Cooperative | 781.0 | 4.90 | 22,302 |
| 29 | Okefenoke Rural El Member Corp | Cooperative | 787.0 | 4.32 | 29,299 |
| 30 | Talquin Electric Coop, Inc | Cooperative | 1219.0 | 5.10 | 56,792 |
| 31 | Central Florida Elec Coop, Inc | Cooperative | 1902.5 | 3.90 | 36,682 |
| 32 | Suwannee Valley Elec Coop Inc | Cooperative | 6825.0 | 6.86 | 28,992 |
| 33 | Gulf Power Co | IOU | — | — | — |
| 34 | City of Leesburg - (FL) | Municipal | — | — | 28,973 |
| 35 | Tri-County Electric Coop, Inc (FL) | Cooperative | 10820.0 | 6.00 | 20,118 |
Read our methodology — how this data is sourced, computed, and verified.