IOU Florida

Duke Energy Florida, LLC

180min
SAIDI 2023
1.08
SAIFI 2023
1,968,212
Customers

What This Utility Data Tells You

Duke Energy Florida, LLC is a investor-owned utility operating in Florida under EIA identifier 6455. It reports service to approximately 1,968,212 customer accounts and generated about $6.44 billion in annual electric revenue, with a service footprint spanning 415 ZIP codes. As an investor-owned utility, it operates under state public utility commission oversight that reviews rate cases and reliability performance.

In 2023, the average Duke Energy Florida, LLC customer experienced 179.7 minutes of power interruptions — a metric called SAIDI (System Average Interruption Duration Index). That sits within the 120–180 minute national benchmark range, indicating performance typical of U.S. distribution utilities. SAIFI — the average number of outage events per customer — was 1.08 for the same period, so customers statistically faced roughly 1 distinct interruption that year. Excluding major event days (hurricanes, ice storms), SAIDI drops to 83.6 minutes — the gap between that figure and the headline 179.7 reveals how much weather, not day-to-day infrastructure, drove outages.

The EIA dataset includes 4 years of continuous reporting (2020–2023) for Duke Energy Florida, LLC, which lets you see whether reliability is trending up or down rather than judging from a single snapshot. SAIDI has increased from 126.0 to 179.7 minutes, which may reflect either worsening weather exposure or delayed grid modernization. All figures on this page come directly from EIA Form 861, the federal annual electric power industry survey, with service territory ZIPs sourced from OpenEI — you can cross-reference them with your own utility bill or use them when comparing providers before relocating.

SAIDI

180 min per year

Average outage minutes (2023)

SAIFI

1.08 interruptions/yr

Outage frequency (2023)

Customers

1,968,212

Served in Florida

SAIDI vs. National Average (180 min) 44.9%

180 minutes per customer per year

Duke Energy Florida, LLC SAIDI

Minutes without power per year (2023)

180 SAIDI180 SAIDINat. avg 120120SAIDI180SAIDI

Average

Reliability Trend (2020–2023)

Year SAIDI (min) SAIDI nMED SAIFI Customers
2020 126.0 98.0 1.270 1,898,003
2021 97.8 89.7 1.045 1,902,535
2022 872.6 94.6 1.737 1,924,499
2023 179.7 83.6 1.080 1,982,643

SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.

Service Area

Duke Energy Florida, LLC serves 415 ZIP codes in Florida.

3200832052320533205532059320663209632102321053211032112321133213032133321343215832159321623217932180321833219032192321953230532320323213232232323323273232832329323313233432336323403234132344323453234632347323483235032355323583236132456324573246532608326093261532617326183261932621326223262632628326333263932640326413264432653326543265832663326643266732668326803268132686326933269632701327023270332704327073270832709327103271232713327143271532716327203272132722327233272432725327263272732730327333273532736327463275032751327523275732763327653276732768327713277332774327763277732778327793278032784327913279232793327953279832799328033280432805328063280732808328093281032811328123281432817328183281932820328213282232824328253282632827328283282932830328313283232833328353283632837328393285932862328673286832869328723287732887328963290432907329093292632927329403351433521335233352533537335393354033541335423354333544335453354833549335563355833559335853359333597336263370133702337033370433705337063370733708 and 215 more

Frequently Asked Questions

How reliable is Duke Energy Florida, LLC?

Duke Energy Florida, LLC had a SAIDI of 179.7 minutes in 2023, meaning the average customer experienced about 180 minutes of outages that year. This is near the national average.

What type of utility is Duke Energy Florida, LLC?

Duke Energy Florida, LLC is classified as a IOU serving Florida. Investor-owned utilities (IOUs) are for-profit companies regulated by state public utility commissions.

What does SAIDI mean for Duke Energy Florida, LLC?

SAIDI (System Average Interruption Duration Index) measures the average total minutes per year that a customer of Duke Energy Florida, LLC experiences power outages. A lower SAIDI indicates better reliability. The national average is roughly 120-180 minutes per year, so comparing Duke Energy Florida, LLC's SAIDI to that benchmark shows whether this utility is above or below average.

How many customers does Duke Energy Florida, LLC serve?

Duke Energy Florida, LLC serves approximately 1,968,212 customers in Florida. Customer count can affect reliability metrics because larger utilities may face different infrastructure challenges compared to smaller ones.

How has Duke Energy Florida, LLC's reliability changed over time?

Duke Energy Florida, LLC has 4 years of reliability data (2020-2023). SAIDI has remained relatively stable over this period. Review the trend table above for year-by-year detail.

What is SAIDI without major event days?

SAIDI "without major event days" (SAIDI nMED) excludes outages caused by hurricanes, ice storms, and other catastrophic weather events. It better reflects day-to-day infrastructure reliability rather than vulnerability to extreme weather. Both standard SAIDI and SAIDI nMED are shown in the reliability trend table above.

Utility Profile

Type
IOU
State
Florida
Customers
1,968,212
Annual Revenue
$6.44B
EIA ID
6455
Data Source: U.S. Energy Information Administration Form 861 annual electric power industry survey. ZIP service territory from OpenEI.

Related

Data sourced from official EIA reliability statistics and OpenEI utility rate database. See our methodology for details. Retrieved and formatted by PlainUtility Editorial

Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the U.S. Energy Information Administration (EIA) Form 861. Consult a qualified professional before making decisions based on this data.