Municipal · North Carolina · EIA 10345
City of Kinston - (NC)
Municipal · North Carolina · 12K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 180 minutes/customer.
Reliability verdict
City of Kinston - (NC) shows near-benchmark chronic reliability in 2023: 180 minutes SAIDI excluding major events across 12K customers.
- 180 min
- SAIDI 2023
- 1.04
- SAIFI 2023
- 180 min
- SAIDI ex-MED
- 12K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: mid-cohort SAIDI between the 96 and 258 minute tercile cuts.
What mid-pack City of Kinston - (NC) filings show
City of Kinston - (NC) is a municipally-owned utility operating in North Carolina under EIA identifier 10345. It reports service to approximately 11,874 customer accounts and generated about $0.04 billion in annual electric revenue, with a service footprint spanning 4 ZIP codes. Being municipally owned, the utility answers to a local board or city council rather than a state commission, and carries a federal income tax exemption.
In 2023, the average City of Kinston - (NC) customer experienced 179.6 minutes of power interruptions, a metric called SAIDI (System Average Interruption Duration Index). That lands within the usual 120–180 minute national benchmark band, roughly on par with typical U.S. distribution-utility performance. SAIFI, the average number of outage events per customer, was 1.04 for the same period, so customers statistically faced roughly 1 distinct interruption that year. Excluding major event days (hurricanes, ice storms), SAIDI drops to 179.6 minutes, the gap between that figure and the headline 179.6 reveals how much weather, not day-to-day infrastructure, drove outages.
City of Kinston - (NC) has 4 years of continuous EIA reporting on file (2020–2023), enough to read a real trend rather than a single-year snapshot. Over that span, SAIDI rose from 57.9 to 179.6 minutes, possibly reflecting tougher weather years or grid upgrades that have not caught up yet.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
180 minutes per customer per year
Annual minutes without electric service (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for City of Kinston - (NC) from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
City of Kinston - (NC) SAIDI trend
City of Kinston - (NC) vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
180 Around the middle fewer outage minutes than 46% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where City of Kinston - (NC) sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, City of Kinston - (NC) charges more per customer than 91% of them, and is more reliable (lower SAIDI) than 50% of them, placing it in the quadrant where it pays more and is more reliable. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $3,754/year · Latest SAIDI: 179.6 minutes/year.
SAIDI 2023 breakdown: 179.6 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 57.9 | 57.9 | 0.890 | 11,801 |
| 2021 | 21.6 | 21.6 | 0.286 | 11,773 |
| 2022 | 68.5 | 68.5 | 0.633 | 11,870 |
| 2023 | 179.6 | 179.6 | 1.036 | 11,882 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
City of Kinston - (NC) serves 4 ZIP codes in North Carolina.
Frequently Asked Questions
How reliable is City of Kinston - (NC)?
City of Kinston - (NC) had a SAIDI of 179.6 minutes in 2023. Leaving aside major weather events, that figure sits close to the national average.
What type of utility is City of Kinston - (NC)?
City of Kinston - (NC) is classified as a Municipal serving North Carolina.
How many customers does City of Kinston - (NC) serve?
City of Kinston - (NC) serves approximately 11,874 customers in North Carolina.
How has City of Kinston - (NC)'s reliability changed over time?
City of Kinston - (NC) has 4 years of reliability data (2020-2023). This utility's SAIDI has stayed fairly flat over the period. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- Municipal
- State
- North Carolina
- Customers
- 11,874
- Annual Revenue
- $0.04B
- EIA ID
- 10345
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for City of Kinston - (NC). Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (12K here), outside North Carolina.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (179.6 here), outside North Carolina, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.