SAIDI
65 min per year
Yearly outage minutes, on average (2023)
What This Utility Data Tells You
JEA is a municipally-owned utility operating in Florida under EIA identifier 9617. It reports service to approximately 515,515 customer accounts and generated about $1.44 billion in annual electric revenue, with a service footprint spanning 73 ZIP codes. Municipal ownership means a local board or city council typically oversees this utility, and it is exempt from federal income tax.
In 2023, the average JEA customer experienced 64.6 minutes of power interruptions, the industry-standard SAIDI metric (System Average Interruption Duration Index). That keeps this utility below the typical 120–180 minute national benchmark, consistent with a well-hardened distribution system and fast restoration crews. Excluding major event days (hurricanes, ice storms), SAIDI drops to 64.6 minutes, the gap between that figure and the headline 64.6 reveals how much weather, not day-to-day infrastructure, drove outages.
JEA has 4 years of continuous EIA reporting on file (2020–2023), enough to read a real trend rather than a single-year snapshot.
SAIFI
N/A interruptions/yr
Average interruption count (2023)
Customers
515,515
Customers across Florida
SAIDI vs. National Average (180 min) 16.2%
65 min/year per customer
Annual minutes without electric service (2023)
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | - | 78.1 | - | - |
| 2021 | 54.2 | 54.2 | - | - |
| 2022 | 52.2 | 52.2 | - | - |
| 2023 | 64.6 | 64.6 | - | - |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
JEA serves 73 ZIP codes in Florida.
32003320043200632009320113203032040320433205032058320653206732068320733208132082320913209232095320973209932201322023220332204322053220632207322083220932210322113221232214322163221732218322193222032221322223222332224322253222632227322283222932231322323223332234322353223632237322383223932240322413224432245322463224732250322543225532256322573225832259322603226632277
Frequently Asked Questions
How reliable is JEA?
JEA had a SAIDI of 64.6 minutes in 2023. Excluding major weather events, this is below the national average, indicating above-average reliability.
What type of utility is JEA?
JEA is classified as a Municipal serving Florida.
How many customers does JEA serve?
JEA serves approximately 515,515 customers in Florida.
How has JEA's reliability changed over time?
JEA has 4 years of reliability data (2020-2023). This utility's SAIDI has stayed fairly flat over the period. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- Municipal
- State
- Florida
- Customers
- 515,515
- Annual Revenue
- $1.44B
- EIA ID
- 9617
Explore
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer.
Every figure on PlainUtility is rendered directly from the U.S. Energy Information Administration's Form 861 reliability data, no number is typed in by an editor. This utility's SAIDI/SAIFI figures are rendered directly from EIA Form 861 reliability files. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of 2020-2023.