Municipal · Florida · EIA 14610
Orlando Utilities Comm
Municipal · Florida · 275K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 59 minutes/customer.
Reliability verdict
Orlando Utilities Comm shows above-average chronic reliability in 2023: 55 minutes SAIDI excluding major events across 275K customers.
- 59 min
- SAIDI 2023
- 0.66
- SAIFI 2023
- 55 min
- SAIDI ex-MED
- 275K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: short interruption minutes vs the 911 utility cohort (≤96 min tercile cut).
What short-outage Orlando Utilities Comm filings show
Orlando Utilities Comm is a municipally-owned utility operating in Florida under EIA identifier 14610. It reports service to approximately 275,338 customer accounts and generated about $0.77 billion in annual electric revenue, with a service footprint spanning 39 ZIP codes. Municipal ownership means a local board or city council typically oversees this utility, and it is exempt from federal income tax.
In 2023, the average Orlando Utilities Comm customer experienced 58.6 minutes of power interruptions, a metric called SAIDI (System Average Interruption Duration Index). That keeps this utility below the typical 120–180 minute national benchmark, consistent with a well-hardened distribution system and fast restoration crews. The SAIFI figure, which tracks average outage events per customer, came in at 0.66 for the same period, meaning customers statistically saw about 1 distinct interruption that year. Once major event days (hurricanes, ice storms) are excluded, SAIDI comes down to 54.7 minutes, and the spread against the headline 58.6 indicates how much weather, versus routine infrastructure, drove the outage total.
With 4 consecutive years of EIA data (2020–2023), Orlando Utilities Comm's reliability record can be judged on trend rather than one isolated year. SAIDI dropped from 60.1 to 58.6 minutes across that span, a direction regulators and prospective customers tend to watch closely.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
59 outage minutes per customer annually
Annual minutes without electric service (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for Orlando Utilities Comm from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
Orlando Utilities Comm SAIDI trend
Orlando Utilities Comm vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
59 Among the lowest fewer outage minutes than 79% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where Orlando Utilities Comm sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, Orlando Utilities Comm charges more per customer than 65% of them, and is more reliable (lower SAIDI) than 82% of them, placing it in the quadrant where it pays more and is more reliable. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $2,804/year · Latest SAIDI: 58.6 minutes/year.
SAIDI 2023 breakdown: 58.6 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI |
|---|---|---|---|
| 2020 | 60.1 | 59.9 | 0.960 |
| 2021 | 49.6 | 47.8 | 0.900 |
| 2022 | 52.7 | 46.4 | 0.900 |
| 2023 | 58.6 | 54.7 | 0.660 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
Orlando Utilities Comm serves 39 ZIP codes in Florida.
Frequently Asked Questions
How reliable is Orlando Utilities Comm?
Orlando Utilities Comm had a SAIDI of 58.6 minutes in 2023. Leaving aside major weather events, that figure comes in under the national average, pointing to above-average reliability.
What type of utility is Orlando Utilities Comm?
Orlando Utilities Comm is classified as a Municipal serving Florida.
How many customers does Orlando Utilities Comm serve?
Orlando Utilities Comm serves approximately 275,338 customers in Florida.
How has Orlando Utilities Comm's reliability changed over time?
Orlando Utilities Comm has 4 years of reliability data (2020-2023). SAIDI has remained relatively stable over this period. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- Municipal
- State
- Florida
- Customers
- 275,338
- Annual Revenue
- $0.77B
- EIA ID
- 14610
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for Orlando Utilities Comm. Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (275K here), outside Florida.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (58.6 here), outside Florida, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.