Delaware
SAIDI and SAIFI reliability metrics for Delaware utilities, drawn directly from EIA Form 861. 4 utilities reporting; updated each release.
Electric utility reliability in Delaware
What This State's Utility Data Tells You
Delaware has 4 electric utilities reporting to the federal EIA Form 861 survey, of which 4 file full SAIDI and SAIFI reliability metrics. Together these providers serve approximately 0.4 million customer accounts, spanning investor-owned utilities (IOUs), member-owned rural cooperatives, and municipally-owned systems — each with different governance models, rate-setting processes, and reinvestment patterns that shape reliability outcomes on the ground.
The statewide average SAIDI — the mean number of minutes a typical customer spends without power each year — is 64.2 minutes across utilities with reporting data. That places Delaware below the 120–180 minute national benchmark, indicating above-average grid performance. The average SAIFI — the number of outage events per customer per year — is 0.62, meaning Delaware customers statistically face fewer than one interruption per year on average. Excluding major event days (hurricanes, ice storms, wildfires), the SAIDI figure drops to 44.9 minutes — the gap between that and the headline 64.2 shows how much weather, rather than day-to-day infrastructure, drives outage time in Delaware.
Within Delaware, reliability varies widely: the best-performing utility reports SAIDI of 20.8 minutes while the worst reports 122.0 minutes — a 5.9× spread that typically reflects the difference between dense urban distribution grids and long, rural feeder lines. This kind of within-state variation matters when you're deciding where to relocate, choosing between service territories, or comparing reliability against a home-insurance quote. All figures on this page come directly from EIA Form 861, the federal annual electric power industry survey — use the ranked table below to look up specific providers and review their multi-year SAIDI, SAIFI, and customer-count trends.
The U.S. Energy Information Administration publishes the EIA Form 861 dataset every June, covering all licensed electric distribution utilities across the United States. Each utility self-reports interruption duration and frequency under definitions standardized by IEEE Standard 1366; the agency cross-validates the submissions against retail-sales volume and customer counts before release. Major event days, typically severe weather, are reported in a separate column and excluded from the headline SAIDI and SAIFI to keep year-over-year reliability comparisons meaningful. Use these state-level averages as a starting point, then check each provider's underlying multi-year submission on the federal portal before drawing conclusions about a specific utility.
Compare 4 Delaware utilities in the table below — within-state variation is wide (urban municipals often <100 min SAIDI vs. rural cooperatives 300+ min). See our SAIDI/SAIFI explainer and methodology for how these metrics are computed and what they don't capture. For national context: most-reliable and worst-outages state rankings.
Utilities Ranked by Reliability
All 4 electric utilities in Delaware with reliability data, sorted by 2023 SAIDI (fewest outage minutes first).
| # | Utility | Type | SAIDI 2023 | SAIFI 2023 | Customers |
|---|---|---|---|---|---|
| 1 | City of Milford - (DE) | Municipal | 20.8 | 0.20 | 8,433 |
| 2 | City of Newark - (DE) | Municipal | 30.9 | 0.28 | 13,377 |
| 3 | Delaware Electric Cooperative | Cooperative | 83.1 | 1.29 | 116,535 |
| 4 | Delmarva Power | IOU | 122.0 | 0.71 | 299,234 |
Read our methodology — how this data is sourced, computed, and verified.