Citizens Electric Co - (PA)

What This Utility Data Tells You

Citizens Electric Co - (PA) is an investor-owned utility operating in Pennsylvania under EIA identifier 3597. It reports service to approximately 7,080 customer accounts and generated about $0.02 billion in annual electric revenue, with a service footprint spanning 7 ZIP codes. As an investor-owned utility, it operates under state public utility commission oversight that reviews rate cases and reliability performance.

In 2023, the average Citizens Electric Co - (PA) customer experienced 42.4 minutes of power interruptions, the industry-standard SAIDI metric (System Average Interruption Duration Index). That keeps this utility below the typical 120–180 minute national benchmark, consistent with a well-hardened distribution system and fast restoration crews. SAIFI, the average number of outage events per customer, was 0.43 for the same period, so customers statistically faced roughly 0 distinct interruptions that year. Excluding major event days (hurricanes, ice storms), SAIDI drops to 29.0 minutes, the gap between that figure and the headline 42.4 reveals how much weather, not day-to-day infrastructure, drove outages.

The EIA dataset includes 4 years of continuous reporting (2020–2023) for Citizens Electric Co - (PA), which lets you see whether reliability is trending up or down rather than judging from a single snapshot. Over that window, SAIDI moved from 181.0 down to 42.4 minutes, a trend worth noting for anyone weighing capital investment outcomes.