Cooperative · Missouri · EIA 3600
Citizens Electric Corporation - (MO)
Cooperative · Missouri · 28K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 336 minutes/customer.
Reliability verdict
Citizens Electric Corporation - (MO) shows near-benchmark chronic reliability in 2023: 160 minutes SAIDI excluding major events (336 minutes including them) across 28K customers.
- 336 min
- SAIDI 2023
- 1.79
- SAIFI 2023
- 160 min
- SAIDI ex-MED
- 28K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: long interruption minutes vs the 911 utility cohort (>258 min tercile cut).
What long-outage Citizens Electric Corporation - (MO) filings show
Citizens Electric Corporation - (MO) is a member-owned electric cooperative operating in Missouri under EIA identifier 3600. It reports service to approximately 27,524 customer accounts and generated about $0.14 billion in annual electric revenue, with a service footprint spanning 31 ZIP codes. Cooperative ownership means the utility is run for the benefit of the ratepayer-members who elect its board, rather than for shareholder returns, which can shift how rate and investment decisions get made.
In 2023, the average Citizens Electric Corporation - (MO) customer experienced 335.6 minutes of power interruptions, a metric called SAIDI (System Average Interruption Duration Index). Excluding major weather events from that total, that sits within the 120–180 minute national benchmark range, indicating performance typical of U.S. distribution utilities. SAIFI, the average number of outage events per customer, was 1.79 for the same period, so customers statistically faced roughly 2 distinct interruptions that year. Excluding major event days (hurricanes, ice storms), SAIDI drops to 159.8 minutes, the gap between that figure and the headline 335.6 reveals how much weather, not day-to-day infrastructure, drove outages.
The EIA dataset includes 4 years of continuous reporting (2020–2023) for Citizens Electric Corporation - (MO), which lets you see whether reliability is trending up or down rather than judging from a single snapshot. SAIDI has increased from 72.6 to 335.6 minutes, which may reflect either worsening weather exposure or delayed grid modernization.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
336 min/year per customer
Power-out minutes per year (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for Citizens Electric Corporation - (MO) from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
Citizens Electric Corporation - (MO) SAIDI trend
Citizens Electric Corporation - (MO) vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
336 Around the middle fewer outage minutes than 27% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where Citizens Electric Corporation - (MO) sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, Citizens Electric Corporation - (MO) charges more per customer than 97% of them, and is more reliable (lower SAIDI) than 30% of them, placing it in the quadrant where it pays more but is LESS reliable, a premium price without a reliability payoff. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $4,974/year · Latest SAIDI: 335.6 minutes/year.
SAIDI 2023 breakdown: 335.6 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 72.6 | 72.6 | 0.748 | 27,321 |
| 2021 | 188.0 | 72.0 | 0.856 | 27,635 |
| 2022 | 135.7 | 135.7 | 1.137 | 27,360 |
| 2023 | 335.6 | 159.8 | 1.786 | 27,624 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
Citizens Electric Corporation - (MO) serves 31 ZIP codes in Missouri.
Frequently Asked Questions
How reliable is Citizens Electric Corporation - (MO)?
Citizens Electric Corporation - (MO) had a SAIDI of 335.6 minutes in 2023 including major weather events, but 159.8 minutes excluding them (the IEEE-standard day-to-day reliability measure, the difference points to a major storm that year rather than an ongoing problem). Leaving aside major weather events, that figure sits close to the national average.
What type of utility is Citizens Electric Corporation - (MO)?
Citizens Electric Corporation - (MO) is classified as a Cooperative serving Missouri.
How many customers does Citizens Electric Corporation - (MO) serve?
Citizens Electric Corporation - (MO) serves approximately 27,524 customers in Missouri.
How has Citizens Electric Corporation - (MO)'s reliability changed over time?
Citizens Electric Corporation - (MO) has 4 years of reliability data (2020-2023). This utility's SAIDI has stayed fairly flat over the period. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- Cooperative
- State
- Missouri
- Customers
- 27,524
- Annual Revenue
- $0.14B
- EIA ID
- 3600
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for Citizens Electric Corporation - (MO). Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (28K here), outside Missouri.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (335.6 here), outside Missouri, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.