City of Chicopee - (MA)

What This Utility Data Tells You

City of Chicopee - (MA) is a municipally-owned utility operating in Massachusetts under EIA identifier 3477. It reports service to approximately 26,438 customer accounts and generated about $0.07 billion in annual electric revenue, with a service footprint spanning 13 ZIP codes. As a municipal utility, it is typically governed by a local board or city council and is exempt from federal income tax.

In 2023, the average City of Chicopee - (MA) customer experienced 31.5 minutes of power interruptions, a metric called SAIDI (System Average Interruption Duration Index). That is comfortably under the 120–180 minute national benchmark range, a sign of solid grid resilience and quick outage response. SAIFI, the average number of outage events per customer, was 0.68 for the same period, so customers statistically faced roughly 1 distinct interruption that year.

City of Chicopee - (MA) has 4 years of continuous EIA reporting on file (2020–2023), enough to read a real trend rather than a single-year snapshot. Over that window, SAIDI moved from 226.2 down to 31.5 minutes, a trend worth noting for anyone weighing capital investment outcomes. Note: this figure is unusually low compared to typical U.S. utility performance and may reflect an incomplete EIA filing for this year rather than a genuine reliability improvement -- treat with caution and cross-check against City of Chicopee - (MA)'s other reported years.