City of Palo Alto - (CA)

What This Utility Data Tells You

City of Palo Alto - (CA) is a municipally-owned utility operating in California under EIA identifier 14401. It reports service to approximately 29,854 customer accounts and generated about $0.15 billion in annual electric revenue, with a service footprint spanning 15 ZIP codes. As a municipal utility, it is typically governed by a local board or city council and is exempt from federal income tax.

In 2023, the average City of Palo Alto - (CA) customer experienced 171.9 minutes of power interruptions — a metric called SAIDI (System Average Interruption Duration Index). That sits within the 120–180 minute national benchmark range, indicating performance typical of U.S. distribution utilities. SAIFI — the average number of outage events per customer — was 1.56 for the same period, so customers statistically faced roughly 2 distinct interruptions that year.

The EIA dataset includes 4 years of continuous reporting (2020–2023) for City of Palo Alto - (CA), which lets you see whether reliability is trending up or down rather than judging from a single snapshot. SAIDI has increased from 35.6 to 171.9 minutes, which may reflect either worsening weather exposure or delayed grid modernization. All figures on this page come directly from EIA Form 861, the federal annual electric power industry survey, with service territory ZIPs sourced from OpenEI — you can cross-reference them with your own utility bill or use them when comparing providers before relocating.