Municipal · California · EIA 14534
City of Pasadena - (CA)
Municipal · California · 67K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 18 minutes/customer.
Reliability verdict
City of Pasadena - (CA) shows above-average chronic reliability in 2023: 18 minutes SAIDI excluding major events across 67K customers.
- 18 min
- SAIDI 2023
- 0.22
- SAIFI 2023
- 18 min
- SAIDI ex-MED
- 67K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: short interruption minutes vs the 911 utility cohort (≤96 min tercile cut).
What short-outage City of Pasadena - (CA) filings show
City of Pasadena - (CA) is a municipally-owned utility operating in California under EIA identifier 14534. It reports service to approximately 66,719 customer accounts and generated about $0.23 billion in annual electric revenue, with a service footprint spanning 35 ZIP codes. Municipal ownership means a local board or city council typically oversees this utility, and it is exempt from federal income tax.
In 2023, the average City of Pasadena - (CA) customer experienced 18.1 minutes of power interruptions, a measure known as SAIDI, or System Average Interruption Duration Index. That places this utility well below the 120–180 minute national benchmark, signaling strong grid hardening and fast restoration practices. Over the same period, SAIFI (outage events per customer) was 0.22, putting the typical customer at roughly 0 distinct interruptions that year. Once major event days (hurricanes, ice storms) are excluded, SAIDI comes down to 18.1 minutes, and the spread against the headline 18.1 indicates how much weather, versus routine infrastructure, drove the outage total.
With 4 consecutive years of EIA data (2020–2023), City of Pasadena - (CA)'s reliability record can be judged on trend rather than one isolated year. SAIDI has improved from 35.9 to 18.1 minutes over that window, a meaningful direction for prospective customers and regulators watching capital investment outcomes.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
18 min/year per customer
Power-out minutes per year (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for City of Pasadena - (CA) from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
City of Pasadena - (CA) SAIDI trend
City of Pasadena - (CA) vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
18 Among the lowest fewer outage minutes than 94% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where City of Pasadena - (CA) sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, City of Pasadena - (CA) charges more per customer than 87% of them, and is more reliable (lower SAIDI) than 96% of them, placing it in the quadrant where it pays more and is more reliable. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $3,451/year · Latest SAIDI: 18.1 minutes/year.
SAIDI 2023 breakdown: 18.1 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 35.9 | 35.9 | 0.418 | 64,994 |
| 2021 | 29.5 | 29.5 | 0.265 | 65,221 |
| 2022 | 26.0 | 26.0 | 0.219 | 66,329 |
| 2023 | 18.1 | 18.1 | 0.216 | 66,549 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
City of Pasadena - (CA) serves 35 ZIP codes in California.
Frequently Asked Questions
How reliable is City of Pasadena - (CA)?
City of Pasadena - (CA) had a SAIDI of 18.1 minutes in 2023. Excluding major storm impacts, this beats the national average, a sign of above-average reliability.
What type of utility is City of Pasadena - (CA)?
City of Pasadena - (CA) is classified as a Municipal serving California.
How many customers does City of Pasadena - (CA) serve?
City of Pasadena - (CA) serves approximately 66,719 customers in California.
How has City of Pasadena - (CA)'s reliability changed over time?
City of Pasadena - (CA) has 4 years of reliability data (2020-2023). This utility's SAIDI has stayed fairly flat over the period. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- Municipal
- State
- California
- Customers
- 66,719
- Annual Revenue
- $0.23B
- EIA ID
- 14534
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for City of Pasadena - (CA). Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (67K here), outside California.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (18.1 here), outside California, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.