IOU Kansas

Evergy Metro

544min
SAIDI 2023
1.38
SAIFI 2023
305,816
Customers

What This Utility Data Tells You

Evergy Metro is a investor-owned utility operating in Kansas under EIA identifier 10000. It reports service to approximately 305,816 customer accounts and generated about $0.90 billion in annual electric revenue, with a service footprint spanning 238 ZIP codes. As an investor-owned utility, it operates under state public utility commission oversight that reviews rate cases and reliability performance.

In 2023, the average Evergy Metro customer experienced 543.9 minutes of power interruptions — a metric called SAIDI (System Average Interruption Duration Index). That is substantially above the 120–180 minute national benchmark, indicating either storm-prone geography, aging infrastructure, or extended restoration windows. SAIFI — the average number of outage events per customer — was 1.38 for the same period, so customers statistically faced roughly 1 distinct interruption that year. Excluding major event days (hurricanes, ice storms), SAIDI drops to 78.1 minutes — the gap between that figure and the headline 543.9 reveals how much weather, not day-to-day infrastructure, drove outages.

The EIA dataset includes 4 years of continuous reporting (2020–2023) for Evergy Metro, which lets you see whether reliability is trending up or down rather than judging from a single snapshot. SAIDI has increased from 73.8 to 543.9 minutes, which may reflect either worsening weather exposure or delayed grid modernization. All figures on this page come directly from EIA Form 861, the federal annual electric power industry survey, with service territory ZIPs sourced from OpenEI — you can cross-reference them with your own utility bill or use them when comparing providers before relocating.

SAIDI

544 min per year

Average outage minutes (2023)

SAIFI

1.38 interruptions/yr

Outage frequency (2023)

Customers

305,816

Served in Kansas

SAIDI vs. National Average (180 min) 100.0%

544 minutes per customer per year

Evergy Metro SAIDI

Minutes without power per year (2023)

544 SAIDI544 SAIDINat. avg 120120SAIDI544SAIDI

Below Average

Reliability Trend (2020–2023)

Year SAIDI (min) SAIDI nMED SAIFI Customers
2020 73.8 54.2 0.674 264,275
2021 187.9 88.7 1.334 276,262
2022 118.5 84.9 0.976 278,794
2023 543.9 78.1 1.378 281,973

SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.

Service Area

Evergy Metro serves 238 ZIP codes in Kansas.

6353463558640016401264014640156401664020640216402264029640306403764050640526405364054640556405664058640646406764068640716407864081640826408364086640886409264096641016410264105641066410864109641106411164112641136411464116641176411864119641206412164123641246412564126641276412864129641306413164132641336413464136641376413864139641416414464145641466414864149641506415164152641536415464155641566415764158641616416864170641716417964180641846418764188641916419664197641986419964622646236462464628646336463864639646436465164658646596466064668646766468164682647236473464742647466475264999652306523665244652466524865250652546525965261652766528165286653206532165322653276533065333653346533665337653396534065344653476534965351660066600766010660126601366014660156601866021660256602666030660316603266033660366604066042660436604666047660486605366056660616606266064660676607166072660756607666078660796608066083660856609166092660936609566103661046610566106661096611166112661156611866201662026620366204662056620666207 and 38 more

Frequently Asked Questions

How reliable is Evergy Metro?

Evergy Metro had a SAIDI of 543.9 minutes in 2023, meaning the average customer experienced about 544 minutes of outages that year. This is above the national average, indicating below-average reliability.

What type of utility is Evergy Metro?

Evergy Metro is classified as a IOU serving Kansas. Investor-owned utilities (IOUs) are for-profit companies regulated by state public utility commissions.

What does SAIDI mean for Evergy Metro?

SAIDI (System Average Interruption Duration Index) measures the average total minutes per year that a customer of Evergy Metro experiences power outages. A lower SAIDI indicates better reliability. The national average is roughly 120-180 minutes per year, so comparing Evergy Metro's SAIDI to that benchmark shows whether this utility is above or below average.

How many customers does Evergy Metro serve?

Evergy Metro serves approximately 305,816 customers in Kansas. Customer count can affect reliability metrics because larger utilities may face different infrastructure challenges compared to smaller ones.

How has Evergy Metro's reliability changed over time?

Evergy Metro has 4 years of reliability data (2020-2023). SAIDI has remained relatively stable over this period. Review the trend table above for year-by-year detail.

What is SAIDI without major event days?

SAIDI "without major event days" (SAIDI nMED) excludes outages caused by hurricanes, ice storms, and other catastrophic weather events. It better reflects day-to-day infrastructure reliability rather than vulnerability to extreme weather. Both standard SAIDI and SAIDI nMED are shown in the reliability trend table above.

Utility Profile

Type
IOU
State
Kansas
Customers
305,816
Annual Revenue
$0.90B
EIA ID
10000
Data Source: U.S. Energy Information Administration Form 861 annual electric power industry survey. ZIP service territory from OpenEI.

Related

Data sourced from official EIA reliability statistics and OpenEI utility rate database. See our methodology for details. Retrieved and formatted by PlainUtility Editorial

Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the U.S. Energy Information Administration (EIA) Form 861. Consult a qualified professional before making decisions based on this data.