IOU · Massachusetts · EIA 6374

Fitchburg Gas & Elec Light Co

IOU · Massachusetts · 11K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 1015 minutes/customer.

Reliability verdict

Fitchburg Gas & Elec Light Co shows above-average chronic reliability in 2023: 90 minutes SAIDI excluding major events (1015 minutes including them) across 11K customers.

1015 min
SAIDI 2023
2.45
SAIFI 2023
90 min
SAIDI ex-MED
11K
Customers

Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.

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Signature read: long interruption minutes vs the 911 utility cohort (>258 min tercile cut).

What long-outage Fitchburg Gas & Elec Light Co filings show

Fitchburg Gas & Elec Light Co is an investor-owned utility operating in Massachusetts under EIA identifier 6374. It reports service to approximately 10,977 customer accounts and generated about $0.03 billion in annual electric revenue, with a service footprint spanning 12 ZIP codes. Because it is investor-owned, the state public utility commission oversees its rate cases and reliability performance rather than a local board.

In 2023, the average Fitchburg Gas & Elec Light Co customer experienced 1014.9 minutes of power interruptions, the industry-standard SAIDI metric (System Average Interruption Duration Index). Excluding major weather events from that total, that places this utility well below the 120–180 minute national benchmark, signaling strong grid hardening and fast restoration practices. SAIFI, the average number of outage events per customer, was 2.45 for the same period, so customers statistically faced roughly 2 distinct interruptions that year. Strip out major event days (hurricanes, ice storms) and SAIDI falls to 90.4 minutes; the difference from the headline 1014.9 shows how much of the outage total came from weather rather than everyday grid issues.

The EIA dataset includes 4 years of continuous reporting (2020–2023) for Fitchburg Gas & Elec Light Co, which lets you see whether reliability is trending up or down rather than judging from a single snapshot. SAIDI has increased from 256.8 to 1014.9 minutes, which may reflect either worsening weather exposure or delayed grid modernization.

F
Reliability Score
29/100
Fitchburg Gas & Elec Light Co · 3 of 3 dimensions reported

Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.

Baseline Reliability C- 90.4 min/yr
SAIDI excluding major-event days — day-to-day grid performance
Total Outage Duration F 1014.9 min/yr
SAIDI including storms and major events — the full-year experience
Outage Frequency F 2.45/yr
SAIFI — average number of interruptions per customer per year
SAIDI vs. national mean (341 min) 100.0%

1015 min/year per customer

Fitchburg Gas & Elec Light Co SAIDI

Annual minutes without electric service (2023)

1.0K SAIDI1.0K SAIDINat. avg 341341K SAIDI1.0K SAIDI

Below Average

SAIDI by year (2020-2023)

Minutes per customer-year · EIA Form 861

Year-by-year SAIDI for Fitchburg Gas & Elec Light Co from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.

Source: U.S. EIA Form 861 As of August 2026

Fitchburg Gas & Elec Light Co SAIDI trend

0 200 400 600 800 1000 1200 2020 2021 2022 2023 256.8 218.3 71.4 1014.9
Year-by-year SAIDI from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.

Fitchburg Gas & Elec Light Co vs the nationwide SAIDI distribution

Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure

1,015 Higher than most fewer outage minutes than 6% of 911 utilities

Utilities nationwide, banded by latest reported SAIDI (minutes)

Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source U.S. EIA Form 861 reliability filings · August 2026

Price vs. reliability

Where Fitchburg Gas & Elec Light Co sits on price vs. reliability

Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, Fitchburg Gas & Elec Light Co charges more per customer than 59% of them, and is more reliable (lower SAIDI) than 7% of them, placing it in the quadrant where it pays more but is LESS reliable, a premium price without a reliability payoff. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.

Fitchburg Gas & Elec Light Co vs. a 40-utility national peer sample, price percentile vs. reliability percentile. Scatter plot of 41 data points (bubble-sized by third dimension). 050100150 050100150 Best valuePays for itCheap + riskyWorst deal Price percentile Reliability percentile Point, Price percentile: 0 · Reliability percentile: 32Point, Price percentile: 3 · Reliability percentile: 43Point, Price percentile: 5 · Reliability percentile: 35Point, Price percentile: 8 · Reliability percentile: 80Point, Price percentile: 10 · Reliability percentile: 47Point, Price percentile: 13 · Reliability percentile: 87Point, Price percentile: 15 · Reliability percentile: 15Point, Price percentile: 18 · Reliability percentile: 27Point, Price percentile: 20 · Reliability percentile: 20Point, Price percentile: 23 · Reliability percentile: 77Point, Price percentile: 25 · Reliability percentile: 12Point, Price percentile: 28 · Reliability percentile: 52Point, Price percentile: 30 · Reliability percentile: 62Point, Price percentile: 33 · Reliability percentile: 60Point, Price percentile: 35 · Reliability percentile: 10Point, Price percentile: 38 · Reliability percentile: 0Point, Price percentile: 40 · Reliability percentile: 72Point, Price percentile: 43 · Reliability percentile: 5Point, Price percentile: 45 · Reliability percentile: 22Point, Price percentile: 48 · Reliability percentile: 17Point, Price percentile: 50 · Reliability percentile: 45Point, Price percentile: 53 · Reliability percentile: 40Point, Price percentile: 55 · Reliability percentile: 97Point, Price percentile: 57 · Reliability percentile: 100Point, Price percentile: 60 · Reliability percentile: 7Point, Price percentile: 65 · Reliability percentile: 70Point, Price percentile: 68 · Reliability percentile: 92Point, Price percentile: 70 · Reliability percentile: 75Point, Price percentile: 73 · Reliability percentile: 55Point, Price percentile: 75 · Reliability percentile: 50Point, Price percentile: 78 · Reliability percentile: 90Point, Price percentile: 80 · Reliability percentile: 25Point, Price percentile: 83 · Reliability percentile: 95Point, Price percentile: 85 · Reliability percentile: 37Point, Price percentile: 88 · Reliability percentile: 30Point, Price percentile: 90 · Reliability percentile: 82Point, Price percentile: 93 · Reliability percentile: 65Point, Price percentile: 95 · Reliability percentile: 85Point, Price percentile: 98 · Reliability percentile: 67Point, Price percentile: 100 · Reliability percentile: 57Fitchburg Gas & Elec Light Co, Price percentile: 59 · Reliability percentile: 7
Fitchburg Gas & Elec Light Co vs. a 40-utility national peer sample, price percentile vs. reliability percentile.

Revenue per customer: $2,675/year · Latest SAIDI: 1014.9 minutes/year.

SAIDI 2023 breakdown: 1014.9 minutes

Reliability Trend (2020–2023)

Year SAIDI (min) SAIDI nMED SAIFI Customers
2020 256.8 64.9 2.837 30,158
2021 218.3 77.1 2.795 30,484
2022 71.4 71.4 1.096 30,495
2023 1014.9 90.4 2.447 30,743

SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.

Service Area

Fitchburg Gas & Elec Light Co serves 12 ZIP codes in Massachusetts.

014200143001431014500145301462014630146401469014730147401523

Frequently Asked Questions

How reliable is Fitchburg Gas & Elec Light Co?

Fitchburg Gas & Elec Light Co had a SAIDI of 1014.9 minutes in 2023 including major weather events, but 90.4 minutes excluding them (the IEEE-standard measure of day-to-day reliability, the gap reflects a major storm that year, not chronic performance). Leaving aside major weather events, that figure comes in under the national average, pointing to above-average reliability.

What type of utility is Fitchburg Gas & Elec Light Co?

Fitchburg Gas & Elec Light Co is classified as a IOU serving Massachusetts.

How many customers does Fitchburg Gas & Elec Light Co serve?

Fitchburg Gas & Elec Light Co serves approximately 10,977 customers in Massachusetts.

How has Fitchburg Gas & Elec Light Co's reliability changed over time?

Fitchburg Gas & Elec Light Co has 4 years of reliability data (2020-2023). SAIDI has remained relatively stable over this period. Review the trend table above for year-by-year detail.

Utility Profile

Type
IOU
Customers
10,977
Annual Revenue
$0.03B
EIA ID
6374

Utilities with similar EIA profiles

Two cross-state peer sets for Fitchburg Gas & Elec Light Co. Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.

Similar customer count

Nearest utilities by Form 861 customers (11K here), outside Massachusetts.

Similar chronic SAIDI

Nearest utilities by latest SAIDI minutes (1014.9 here), outside Massachusetts, excluding the customer-peer set.

Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.