IOU · New York · EIA 14154
Orange & Rockland Utils Inc
IOU · New York · 188K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 225 minutes/customer.
Reliability verdict
Orange & Rockland Utils Inc shows near-benchmark chronic reliability in 2023: 110 minutes SAIDI excluding major events (225 minutes including them) across 188K customers.
- 225 min
- SAIDI 2023
- 1.49
- SAIFI 2023
- 110 min
- SAIDI ex-MED
- 188K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: mid-cohort SAIDI between the 96 and 258 minute tercile cuts.
What mid-pack Orange & Rockland Utils Inc filings show
Orange & Rockland Utils Inc is an investor-owned utility operating in New York under EIA identifier 14154. It reports service to approximately 188,421 customer accounts and generated about $0.40 billion in annual electric revenue, with a service footprint spanning 96 ZIP codes. Because it is investor-owned, the state public utility commission oversees its rate cases and reliability performance rather than a local board.
In 2023, the average Orange & Rockland Utils Inc customer experienced 224.7 minutes of power interruptions, a metric called SAIDI (System Average Interruption Duration Index). Excluding major weather events from that total, that lands within the usual 120–180 minute national benchmark band, roughly on par with typical U.S. distribution-utility performance. The SAIFI figure, which tracks average outage events per customer, came in at 1.49 for the same period, meaning customers statistically saw about 1 distinct interruption that year. Strip out major event days (hurricanes, ice storms) and SAIDI falls to 110.2 minutes; the difference from the headline 224.7 shows how much of the outage total came from weather rather than everyday grid issues.
The EIA dataset includes 4 years of continuous reporting (2020–2023) for Orange & Rockland Utils Inc, which lets you see whether reliability is trending up or down rather than judging from a single snapshot. SAIDI dropped from 1188.7 to 224.7 minutes across that span, a direction regulators and prospective customers tend to watch closely. Note: this figure is unusually low compared to typical U.S. utility performance and may reflect an incomplete EIA filing for this year rather than a genuine reliability improvement -- treat with caution and cross-check against Orange & Rockland Utils Inc's other reported years.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
225 outage minutes per customer annually
Power-out minutes per year (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for Orange & Rockland Utils Inc from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
Orange & Rockland Utils Inc SAIDI trend
Orange & Rockland Utils Inc vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
225 Around the middle fewer outage minutes than 38% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where Orange & Rockland Utils Inc sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, Orange & Rockland Utils Inc charges more per customer than 24% of them, and is more reliable (lower SAIDI) than 41% of them, placing it in the quadrant where it pays less and is less reliable. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $2,132/year · Latest SAIDI: 224.7 minutes/year.
SAIDI 2023 breakdown: 224.7 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI |
|---|---|---|---|
| 2020 | 1188.7 | 96.2 | 1.892 |
| 2021 | 135.9 | 107.5 | 1.283 |
| 2022 | 111.8 | 98.1 | 1.000 |
| 2023 | 224.7 | 110.2 | 1.491 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
Orange & Rockland Utils Inc serves 96 ZIP codes in New York.
Frequently Asked Questions
How reliable is Orange & Rockland Utils Inc?
Orange & Rockland Utils Inc had a SAIDI of 224.7 minutes in 2023 including major weather events, but 110.2 minutes excluding them (the IEEE-standard measure of day-to-day reliability, the gap reflects a major storm that year, not chronic performance). Leaving aside major weather events, that figure sits close to the national average.
What type of utility is Orange & Rockland Utils Inc?
Orange & Rockland Utils Inc is classified as a IOU serving New York.
How many customers does Orange & Rockland Utils Inc serve?
Orange & Rockland Utils Inc serves approximately 188,421 customers in New York.
How has Orange & Rockland Utils Inc's reliability changed over time?
Orange & Rockland Utils Inc has 4 years of reliability data (2020-2023). SAIDI has remained relatively stable over this period. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- IOU
- State
- New York
- Customers
- 188,421
- Annual Revenue
- $0.40B
- EIA ID
- 14154
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for Orange & Rockland Utils Inc. Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (188K here), outside New York.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (224.7 here), outside New York, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.