Municipal · Utah · EIA 15444
Provo City Corp
Municipal · Utah · 41K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 33 minutes/customer.
Reliability verdict
Provo City Corp shows above-average chronic reliability in 2023: 33 minutes SAIDI excluding major events across 41K customers.
- 33 min
- SAIDI 2023
- 0.51
- SAIFI 2023
- 33 min
- SAIDI ex-MED
- 41K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: short interruption minutes vs the 911 utility cohort (≤96 min tercile cut).
What short-outage Provo City Corp filings show
Provo City Corp is a municipally-owned utility operating in Utah under EIA identifier 15444. It reports service to approximately 40,894 customer accounts and generated about $0.07 billion in annual electric revenue, with a service footprint spanning 10 ZIP codes. As a municipal utility, it is typically governed by a local board or city council and is exempt from federal income tax.
In 2023, the average Provo City Corp customer experienced 33.2 minutes of power interruptions, the industry-standard SAIDI metric (System Average Interruption Duration Index). That keeps this utility below the typical 120–180 minute national benchmark, consistent with a well-hardened distribution system and fast restoration crews. The SAIFI figure, which tracks average outage events per customer, came in at 0.51 for the same period, meaning customers statistically saw about 1 distinct interruption that year. Strip out major event days (hurricanes, ice storms) and SAIDI falls to 33.2 minutes; the difference from the headline 33.2 shows how much of the outage total came from weather rather than everyday grid issues.
Provo City Corp has 4 years of continuous EIA reporting on file (2020–2023), enough to read a real trend rather than a single-year snapshot. Over that span, SAIDI rose from 21.6 to 33.2 minutes, possibly reflecting tougher weather years or grid upgrades that have not caught up yet.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
33 min/year per customer
Minutes without power per year (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for Provo City Corp from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
Provo City Corp SAIDI trend
Provo City Corp vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
33 Among the lowest fewer outage minutes than 90% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where Provo City Corp sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, Provo City Corp charges more per customer than 6% of them, and is more reliable (lower SAIDI) than 92% of them, placing it in the quadrant where it pays less while still being more reliable, the best-value quadrant. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $1,759/year · Latest SAIDI: 33.2 minutes/year.
SAIDI 2023 breakdown: 33.2 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 21.6 | 21.6 | 0.240 | 37,788 |
| 2021 | 24.9 | 24.9 | 0.527 | 38,946 |
| 2022 | 18.0 | 18.0 | 0.200 | 39,684 |
| 2023 | 33.2 | 33.2 | 0.514 | 40,887 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
Provo City Corp serves 10 ZIP codes in Utah.
Frequently Asked Questions
How reliable is Provo City Corp?
Provo City Corp had a SAIDI of 33.2 minutes in 2023. Excluding major weather events, this is below the national average, indicating above-average reliability.
What type of utility is Provo City Corp?
Provo City Corp is classified as a Municipal serving Utah.
How many customers does Provo City Corp serve?
Provo City Corp serves approximately 40,894 customers in Utah.
How has Provo City Corp's reliability changed over time?
Provo City Corp has 4 years of reliability data (2020-2023). SAIDI has remained relatively stable over this period. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- Municipal
- State
- Utah
- Customers
- 40,894
- Annual Revenue
- $0.07B
- EIA ID
- 15444
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for Provo City Corp. Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (41K here), outside Utah.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (33.2 here), outside Utah, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.