Municipal · New York · EIA 11811

Town of Massena - (NY)

Municipal · New York · 9,341 customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 29 minutes/customer.

Reliability verdict

Town of Massena - (NY) shows above-average chronic reliability in 2023: 29 minutes SAIDI excluding major events across 9,341 customers.

29 min
SAIDI 2023
0.67
SAIFI 2023
29 min
SAIDI ex-MED
9,341
Customers

Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.

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Signature read: short interruption minutes vs the 911 utility cohort (≤96 min tercile cut).

What short-outage Town of Massena - (NY) filings show

Town of Massena - (NY) is a municipally-owned utility operating in New York under EIA identifier 11811. It reports service to approximately 9,341 customer accounts and generated about $0.01 billion in annual electric revenue, with a service footprint spanning 1 ZIP code. As a municipal utility, it is typically governed by a local board or city council and is exempt from federal income tax.

In 2023, the average Town of Massena - (NY) customer experienced 29.0 minutes of power interruptions, a measure known as SAIDI, or System Average Interruption Duration Index. That keeps this utility below the typical 120–180 minute national benchmark, consistent with a well-hardened distribution system and fast restoration crews. SAIFI, the average number of outage events per customer, was 0.67 for the same period, so customers statistically faced roughly 1 distinct interruption that year. Strip out major event days (hurricanes, ice storms) and SAIDI falls to 29.0 minutes; the difference from the headline 29.0 shows how much of the outage total came from weather rather than everyday grid issues.

With 4 consecutive years of EIA data (2020–2023), Town of Massena - (NY)'s reliability record can be judged on trend rather than one isolated year. SAIDI dropped from 82.2 to 29.0 minutes across that span, a direction regulators and prospective customers tend to watch closely.

A
Reliability Score
85/100
Town of Massena - (NY) · 3 of 3 dimensions reported

Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.

Baseline Reliability A 29.0 min/yr
SAIDI excluding major-event days — day-to-day grid performance
Total Outage Duration A+ 29.0 min/yr
SAIDI including storms and major events — the full-year experience
Outage Frequency B+ 0.67/yr
SAIFI — average number of interruptions per customer per year
SAIDI vs. national mean (341 min) 3.9%

29 min/year per customer

Town of Massena - (NY) SAIDI

Annual minutes without electric service (2023)

29 SAIDI29 SAIDINat. avg 341341SAIDI29SAIDI

Excellent

SAIDI by year (2020-2023)

Minutes per customer-year · EIA Form 861

Year-by-year SAIDI for Town of Massena - (NY) from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.

Source: U.S. EIA Form 861 As of August 2026

Town of Massena - (NY) SAIDI trend

0 20 40 60 80 100 2020 2021 2022 2023 82.2 32.6 38.7 29
Year-by-year SAIDI from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.

Town of Massena - (NY) vs the nationwide SAIDI distribution

Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure

29 Among the lowest fewer outage minutes than 91% of 911 utilities

Utilities nationwide, banded by latest reported SAIDI (minutes)

Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source U.S. EIA Form 861 reliability filings · August 2026

SAIDI 2023 breakdown: 29.0 minutes

Reliability Trend (2020–2023)

Year SAIDI (min) SAIDI nMED SAIFI
2020 82.2 82.2 2.400
2021 32.6 21.1 0.850
2022 38.7 29.7 1.420
2023 29.0 29.0 0.670

SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.

Service Area

Town of Massena - (NY) serves 1 ZIP code in New York.

13662

Frequently Asked Questions

How reliable is Town of Massena - (NY)?

Town of Massena - (NY) had a SAIDI of 29.0 minutes in 2023. Excluding major weather events, this is below the national average, indicating above-average reliability.

What type of utility is Town of Massena - (NY)?

Town of Massena - (NY) is classified as a Municipal serving New York.

How many customers does Town of Massena - (NY) serve?

Town of Massena - (NY) serves approximately 9,341 customers in New York.

How has Town of Massena - (NY)'s reliability changed over time?

Town of Massena - (NY) has 4 years of reliability data (2020-2023). This utility's SAIDI has stayed fairly flat over the period. Review the trend table above for year-by-year detail.

Utility Profile

Type
Municipal
State
New York
Customers
9,341
Annual Revenue
$0.01B
EIA ID
11811

Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.