Town of Massena - (NY)

What This Utility Data Tells You

Town of Massena - (NY) is a municipally-owned utility operating in New York under EIA identifier 11811. It reports service to approximately 9,341 customer accounts and generated about $0.01 billion in annual electric revenue, with a service footprint spanning 1 ZIP code. As a municipal utility, it is typically governed by a local board or city council and is exempt from federal income tax.

In 2023, the average Town of Massena - (NY) customer experienced 29.0 minutes of power interruptions, a measure known as SAIDI, or System Average Interruption Duration Index. That keeps this utility below the typical 120–180 minute national benchmark, consistent with a well-hardened distribution system and fast restoration crews. SAIFI, the average number of outage events per customer, was 0.67 for the same period, so customers statistically faced roughly 1 distinct interruption that year. Strip out major event days (hurricanes, ice storms) and SAIDI falls to 29.0 minutes; the difference from the headline 29.0 shows how much of the outage total came from weather rather than everyday grid issues.

With 4 consecutive years of EIA data (2020–2023), Town of Massena - (NY)'s reliability record can be judged on trend rather than one isolated year. SAIDI dropped from 82.2 to 29.0 minutes across that span, a direction regulators and prospective customers tend to watch closely.