Municipal · Massachusetts · EIA 15748
Town of Reading - (MA)
Municipal · Massachusetts · 30K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 37 minutes/customer.
Reliability verdict
Town of Reading - (MA) shows above-average chronic reliability in 2023: 26 minutes SAIDI excluding major events across 30K customers.
- 37 min
- SAIDI 2023
- 0.34
- SAIFI 2023
- 26 min
- SAIDI ex-MED
- 30K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: short interruption minutes vs the 911 utility cohort (≤96 min tercile cut).
What short-outage Town of Reading - (MA) filings show
Town of Reading - (MA) is a municipally-owned utility operating in Massachusetts under EIA identifier 15748. It reports service to approximately 30,483 customer accounts and generated about $0.09 billion in annual electric revenue, with a service footprint spanning 17 ZIP codes. As a municipal utility, it is typically governed by a local board or city council and is exempt from federal income tax.
In 2023, the average Town of Reading - (MA) customer experienced 36.9 minutes of power interruptions, a metric called SAIDI (System Average Interruption Duration Index). That places this utility well below the 120–180 minute national benchmark, signaling strong grid hardening and fast restoration practices. The SAIFI figure, which tracks average outage events per customer, came in at 0.34 for the same period, meaning customers statistically saw about 0 distinct interruptions that year. Once major event days (hurricanes, ice storms) are excluded, SAIDI comes down to 26.1 minutes, and the spread against the headline 36.9 indicates how much weather, versus routine infrastructure, drove the outage total.
The EIA dataset includes 4 years of continuous reporting (2020–2023) for Town of Reading - (MA), which lets you see whether reliability is trending up or down rather than judging from a single snapshot. SAIDI has improved from 37.6 to 36.9 minutes over that window, a meaningful direction for prospective customers and regulators watching capital investment outcomes.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
37 min/year per customer
Annual minutes without electric service (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for Town of Reading - (MA) from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
Town of Reading - (MA) SAIDI trend
Town of Reading - (MA) vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
37 Among the lowest fewer outage minutes than 88% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where Town of Reading - (MA) sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, Town of Reading - (MA) charges more per customer than 73% of them, and is more reliable (lower SAIDI) than 91% of them, placing it in the quadrant where it pays more and is more reliable. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $2,983/year · Latest SAIDI: 36.9 minutes/year.
SAIDI 2023 breakdown: 36.9 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 37.6 | 18.9 | 0.346 | 30,111 |
| 2021 | 21.8 | 13.9 | 0.275 | 30,504 |
| 2022 | 61.7 | 14.3 | 0.258 | 30,504 |
| 2023 | 36.9 | 26.1 | 0.340 | 30,504 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
Town of Reading - (MA) serves 17 ZIP codes in Massachusetts.
Frequently Asked Questions
How reliable is Town of Reading - (MA)?
Town of Reading - (MA) had a SAIDI of 36.9 minutes in 2023. Leaving aside major weather events, that figure comes in under the national average, pointing to above-average reliability.
What type of utility is Town of Reading - (MA)?
Town of Reading - (MA) is classified as a Municipal serving Massachusetts.
How many customers does Town of Reading - (MA) serve?
Town of Reading - (MA) serves approximately 30,483 customers in Massachusetts.
How has Town of Reading - (MA)'s reliability changed over time?
Town of Reading - (MA) has 4 years of reliability data (2020-2023). SAIDI has held roughly steady across these years. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- Municipal
- State
- Massachusetts
- Customers
- 30,483
- Annual Revenue
- $0.09B
- EIA ID
- 15748
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for Town of Reading - (MA). Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (30K here), outside Massachusetts.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (36.9 here), outside Massachusetts, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.