Municipal · California · EIA 2507
City of Burbank Water and Power
Municipal · California · 54K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 11 minutes/customer.
Reliability verdict
City of Burbank Water and Power shows above-average chronic reliability in 2023: 11 minutes SAIDI excluding major events across 54K customers.
- 11 min
- SAIDI 2023
- 0.27
- SAIFI 2023
- 11 min
- SAIDI ex-MED
- 54K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: short interruption minutes vs the 911 utility cohort (≤96 min tercile cut).
What short-outage City of Burbank Water and Power filings show
City of Burbank Water and Power is a municipally-owned utility operating in California under EIA identifier 2507. It reports service to approximately 53,729 customer accounts and generated about $0.17 billion in annual electric revenue, with a service footprint spanning 22 ZIP codes. Being municipally owned, the utility answers to a local board or city council rather than a state commission, and carries a federal income tax exemption.
In 2023, the average City of Burbank Water and Power customer experienced 11.2 minutes of power interruptions, a metric called SAIDI (System Average Interruption Duration Index). That places this utility well below the 120–180 minute national benchmark, signaling strong grid hardening and fast restoration practices. SAIFI, the average number of outage events per customer, was 0.27 for the same period, so customers statistically faced roughly 0 distinct interruptions that year. Strip out major event days (hurricanes, ice storms) and SAIDI falls to 11.2 minutes; the difference from the headline 11.2 shows how much of the outage total came from weather rather than everyday grid issues.
The EIA dataset includes 4 years of continuous reporting (2020–2023) for City of Burbank Water and Power, which lets you see whether reliability is trending up or down rather than judging from a single snapshot. Over that span, SAIDI rose from 8.6 to 11.2 minutes, possibly reflecting tougher weather years or grid upgrades that have not caught up yet.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
11 outage minutes per customer annually
Minutes without power per year (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for City of Burbank Water and Power from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
City of Burbank Water and Power SAIDI trend
City of Burbank Water and Power vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
11 Among the lowest fewer outage minutes than 96% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where City of Burbank Water and Power sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, City of Burbank Water and Power charges more per customer than 77% of them, and is more reliable (lower SAIDI) than 97% of them, placing it in the quadrant where it pays more and is more reliable. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $3,079/year · Latest SAIDI: 11.2 minutes/year.
SAIDI 2023 breakdown: 11.2 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI |
|---|---|---|---|
| 2020 | 8.6 | 8.6 | 0.380 |
| 2021 | 16.4 | 16.4 | 0.311 |
| 2022 | 4.5 | 4.5 | 0.223 |
| 2023 | 11.2 | 11.2 | 0.269 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
City of Burbank Water and Power serves 22 ZIP codes in California.
Frequently Asked Questions
How reliable is City of Burbank Water and Power?
City of Burbank Water and Power had a SAIDI of 11.2 minutes in 2023. Excluding major weather events, this is below the national average, indicating above-average reliability.
What type of utility is City of Burbank Water and Power?
City of Burbank Water and Power is classified as a Municipal serving California.
How many customers does City of Burbank Water and Power serve?
City of Burbank Water and Power serves approximately 53,729 customers in California.
How has City of Burbank Water and Power's reliability changed over time?
City of Burbank Water and Power has 4 years of reliability data (2020-2023). SAIDI has held roughly steady across these years. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- Municipal
- State
- California
- Customers
- 53,729
- Annual Revenue
- $0.17B
- EIA ID
- 2507
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for City of Burbank Water and Power. Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (54K here), outside California.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (11.2 here), outside California, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.