City of Burbank Water and Power

What This Utility Data Tells You

City of Burbank Water and Power is a municipally-owned utility operating in California under EIA identifier 2507. It reports service to approximately 53,729 customer accounts and generated about $0.17 billion in annual electric revenue, with a service footprint spanning 22 ZIP codes. Being municipally owned, the utility answers to a local board or city council rather than a state commission, and carries a federal income tax exemption.

In 2023, the average City of Burbank Water and Power customer experienced 11.2 minutes of power interruptions, a metric called SAIDI (System Average Interruption Duration Index). That places this utility well below the 120–180 minute national benchmark, signaling strong grid hardening and fast restoration practices. SAIFI, the average number of outage events per customer, was 0.27 for the same period, so customers statistically faced roughly 0 distinct interruptions that year. Strip out major event days (hurricanes, ice storms) and SAIDI falls to 11.2 minutes; the difference from the headline 11.2 shows how much of the outage total came from weather rather than everyday grid issues.

The EIA dataset includes 4 years of continuous reporting (2020–2023) for City of Burbank Water and Power, which lets you see whether reliability is trending up or down rather than judging from a single snapshot. Over that span, SAIDI rose from 8.6 to 11.2 minutes, possibly reflecting tougher weather years or grid upgrades that have not caught up yet.