Town of Shrewsbury - (MA)

What This Utility Data Tells You

Town of Shrewsbury - (MA) is a municipally-owned utility operating in Massachusetts under EIA identifier 17127. It reports service to approximately 16,445 customer accounts and generated about $0.04 billion in annual electric revenue, with a service footprint spanning 9 ZIP codes. As a municipal utility, it is typically governed by a local board or city council and is exempt from federal income tax.

In 2023, the average Town of Shrewsbury - (MA) customer experienced 10.9 minutes of power interruptions, a measure known as SAIDI, or System Average Interruption Duration Index. That is comfortably under the 120–180 minute national benchmark range, a sign of solid grid resilience and quick outage response. The SAIFI figure, which tracks average outage events per customer, came in at 0.19 for the same period, meaning customers statistically saw about 0 distinct interruptions that year. Excluding major event days (hurricanes, ice storms), SAIDI drops to 10.9 minutes, the gap between that figure and the headline 10.9 reveals how much weather, not day-to-day infrastructure, drove outages.

The EIA dataset includes 4 years of continuous reporting (2020–2023) for Town of Shrewsbury - (MA), which lets you see whether reliability is trending up or down rather than judging from a single snapshot. SAIDI has improved from 40.0 to 10.9 minutes over that window, a meaningful direction for prospective customers and regulators watching capital investment outcomes.