Municipal · Michigan · EIA 8723
City of Holland
Municipal · Michigan · 31K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 47 minutes/customer.
Reliability verdict
City of Holland shows above-average chronic reliability in 2023: 31 minutes SAIDI excluding major events across 31K customers.
- 47 min
- SAIDI 2023
- 0.70
- SAIFI 2023
- 31 min
- SAIDI ex-MED
- 31K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: short interruption minutes vs the 911 utility cohort (≤96 min tercile cut).
What short-outage City of Holland filings show
City of Holland is a municipally-owned utility operating in Michigan under EIA identifier 8723. It reports service to approximately 30,855 customer accounts and generated about $0.10 billion in annual electric revenue, with a service footprint spanning 2 ZIP codes. As a municipal utility, it is typically governed by a local board or city council and is exempt from federal income tax.
In 2023, the average City of Holland customer experienced 46.8 minutes of power interruptions, the industry-standard SAIDI metric (System Average Interruption Duration Index). That is comfortably under the 120–180 minute national benchmark range, a sign of solid grid resilience and quick outage response. Over the same period, SAIFI (outage events per customer) was 0.70, putting the typical customer at roughly 1 distinct interruption that year. Strip out major event days (hurricanes, ice storms) and SAIDI falls to 30.8 minutes; the difference from the headline 46.8 shows how much of the outage total came from weather rather than everyday grid issues.
With 4 consecutive years of EIA data (2020–2023), City of Holland's reliability record can be judged on trend rather than one isolated year. Over that span, SAIDI rose from 46.1 to 46.8 minutes, possibly reflecting tougher weather years or grid upgrades that have not caught up yet.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
47 minutes per customer per year
Minutes without power per year (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for City of Holland from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
City of Holland SAIDI trend
City of Holland vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
47 Among the lowest fewer outage minutes than 84% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where City of Holland sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, City of Holland charges more per customer than 80% of them, and is more reliable (lower SAIDI) than 87% of them, placing it in the quadrant where it pays more and is more reliable. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $3,154/year · Latest SAIDI: 46.8 minutes/year.
SAIDI 2023 breakdown: 46.8 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 46.1 | 28.3 | 0.523 | 29,500 |
| 2021 | 30.8 | 30.8 | 0.490 | 30,000 |
| 2022 | 41.6 | 41.6 | 0.396 | 35,000 |
| 2023 | 46.8 | 30.8 | 0.703 | 31,000 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
City of Holland serves 2 ZIP codes in Michigan.
Frequently Asked Questions
How reliable is City of Holland?
City of Holland had a SAIDI of 46.8 minutes in 2023. Excluding major weather events, this is below the national average, indicating above-average reliability.
What type of utility is City of Holland?
City of Holland is classified as a Municipal serving Michigan.
How many customers does City of Holland serve?
City of Holland serves approximately 30,855 customers in Michigan.
How has City of Holland's reliability changed over time?
City of Holland has 4 years of reliability data (2020-2023). This utility's SAIDI has stayed fairly flat over the period. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- Municipal
- State
- Michigan
- Customers
- 30,855
- Annual Revenue
- $0.10B
- EIA ID
- 8723
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for City of Holland. Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (31K here), outside Michigan.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (46.8 here), outside Michigan, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.