Municipal · North Carolina · EIA 7027
City of Gastonia - (NC)
Municipal · North Carolina · 31K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 78 minutes/customer.
Reliability verdict
City of Gastonia - (NC) shows above-average chronic reliability in 2023: 78 minutes SAIDI excluding major events across 31K customers.
- 78 min
- SAIDI 2023
- 0.80
- SAIFI 2023
- 78 min
- SAIDI ex-MED
- 31K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: short interruption minutes vs the 911 utility cohort (≤96 min tercile cut).
What short-outage City of Gastonia - (NC) filings show
City of Gastonia - (NC) is a municipally-owned utility operating in North Carolina under EIA identifier 7027. It reports service to approximately 30,722 customer accounts and generated about $0.08 billion in annual electric revenue, with a service footprint spanning 5 ZIP codes. As a municipal utility, it is typically governed by a local board or city council and is exempt from federal income tax.
In 2023, the average City of Gastonia - (NC) customer experienced 77.6 minutes of power interruptions, a measure known as SAIDI, or System Average Interruption Duration Index. That places this utility well below the 120–180 minute national benchmark, signaling strong grid hardening and fast restoration practices. SAIFI, the average number of outage events per customer, was 0.80 for the same period, so customers statistically faced roughly 1 distinct interruption that year. Once major event days (hurricanes, ice storms) are excluded, SAIDI comes down to 77.6 minutes, and the spread against the headline 77.6 indicates how much weather, versus routine infrastructure, drove the outage total.
The EIA dataset includes 4 years of continuous reporting (2020–2023) for City of Gastonia - (NC), which lets you see whether reliability is trending up or down rather than judging from a single snapshot. Over that span, SAIDI rose from 40.6 to 77.6 minutes, possibly reflecting tougher weather years or grid upgrades that have not caught up yet.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
78 minutes per customer per year
Annual minutes without electric service (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for City of Gastonia - (NC) from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
City of Gastonia - (NC) SAIDI trend
City of Gastonia - (NC) vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
78 Lower than most fewer outage minutes than 72% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where City of Gastonia - (NC) sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, City of Gastonia - (NC) charges more per customer than 49% of them, and is more reliable (lower SAIDI) than 75% of them, placing it in the quadrant where it pays less while still being more reliable, the best-value quadrant. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $2,529/year · Latest SAIDI: 77.6 minutes/year.
SAIDI 2023 breakdown: 77.6 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 40.6 | - | 0.537 | - |
| 2021 | 123.5 | 60.5 | 1.303 | - |
| 2022 | 167.4 | 83.4 | 1.350 | - |
| 2023 | 77.6 | 77.6 | 0.797 | 30,722 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
City of Gastonia - (NC) serves 5 ZIP codes in North Carolina.
Frequently Asked Questions
How reliable is City of Gastonia - (NC)?
City of Gastonia - (NC) had a SAIDI of 77.6 minutes in 2023. Leaving aside major weather events, that figure comes in under the national average, pointing to above-average reliability.
What type of utility is City of Gastonia - (NC)?
City of Gastonia - (NC) is classified as a Municipal serving North Carolina.
How many customers does City of Gastonia - (NC) serve?
City of Gastonia - (NC) serves approximately 30,722 customers in North Carolina.
How has City of Gastonia - (NC)'s reliability changed over time?
City of Gastonia - (NC) has 4 years of reliability data (2020-2023). SAIDI has held roughly steady across these years. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- Municipal
- State
- North Carolina
- Customers
- 30,722
- Annual Revenue
- $0.08B
- EIA ID
- 7027
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for City of Gastonia - (NC). Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (31K here), outside North Carolina.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (77.6 here), outside North Carolina, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.