City of Gastonia - (NC)

What This Utility Data Tells You

City of Gastonia - (NC) is a municipally-owned utility operating in North Carolina under EIA identifier 7027. It reports service to approximately 30,722 customer accounts and generated about $0.08 billion in annual electric revenue, with a service footprint spanning 5 ZIP codes. As a municipal utility, it is typically governed by a local board or city council and is exempt from federal income tax.

In 2023, the average City of Gastonia - (NC) customer experienced 77.6 minutes of power interruptions, a measure known as SAIDI, or System Average Interruption Duration Index. That places this utility well below the 120–180 minute national benchmark, signaling strong grid hardening and fast restoration practices. SAIFI, the average number of outage events per customer, was 0.80 for the same period, so customers statistically faced roughly 1 distinct interruption that year. Once major event days (hurricanes, ice storms) are excluded, SAIDI comes down to 77.6 minutes, and the spread against the headline 77.6 indicates how much weather, versus routine infrastructure, drove the outage total.

The EIA dataset includes 4 years of continuous reporting (2020–2023) for City of Gastonia - (NC), which lets you see whether reliability is trending up or down rather than judging from a single snapshot. Over that span, SAIDI rose from 40.6 to 77.6 minutes, possibly reflecting tougher weather years or grid upgrades that have not caught up yet.