Municipal · North Carolina · EIA 12944

City of Morganton - (NC)

Municipal · North Carolina · 8,841 customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 77 minutes/customer.

Reliability verdict

City of Morganton - (NC) shows above-average chronic reliability in 2023: 35 minutes SAIDI excluding major events (77 minutes including them) across 8,841 customers.

77 min
SAIDI 2023
0.90
SAIFI 2023
35 min
SAIDI ex-MED
8,841
Customers

Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.

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Signature read: short interruption minutes vs the 911 utility cohort (≤96 min tercile cut).

What short-outage City of Morganton - (NC) filings show

City of Morganton - (NC) is a municipally-owned utility operating in North Carolina under EIA identifier 12944. It reports service to approximately 8,841 customer accounts and generated about $0.03 billion in annual electric revenue, with a service footprint spanning 2 ZIP codes. Municipal ownership means a local board or city council typically oversees this utility, and it is exempt from federal income tax.

In 2023, the average City of Morganton - (NC) customer experienced 77.5 minutes of power interruptions, a metric called SAIDI (System Average Interruption Duration Index). Excluding major weather events from that total, that places this utility well below the 120–180 minute national benchmark, signaling strong grid hardening and fast restoration practices. Over the same period, SAIFI (outage events per customer) was 0.90, putting the typical customer at roughly 1 distinct interruption that year. Excluding major event days (hurricanes, ice storms), SAIDI drops to 35.1 minutes, the gap between that figure and the headline 77.5 reveals how much weather, not day-to-day infrastructure, drove outages.

The EIA dataset includes 4 years of continuous reporting (2020–2023) for City of Morganton - (NC), which lets you see whether reliability is trending up or down rather than judging from a single snapshot. Over that window, SAIDI moved from 114.5 down to 77.5 minutes, a trend worth noting for anyone weighing capital investment outcomes.

B+
Reliability Score
75/100
City of Morganton - (NC) · 3 of 3 dimensions reported

Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.

Baseline Reliability A- 35.1 min/yr
SAIDI excluding major-event days — day-to-day grid performance
Total Outage Duration B 77.5 min/yr
SAIDI including storms and major events — the full-year experience
Outage Frequency B- 0.90/yr
SAIFI — average number of interruptions per customer per year
SAIDI vs. national mean (341 min) 10.3%

77 min/year per customer

City of Morganton - (NC) SAIDI

Power-out minutes per year (2023)

77 SAIDI77 SAIDINat. avg 341341SAIDI77SAIDI

Excellent

SAIDI by year (2020-2023)

Minutes per customer-year · EIA Form 861

Year-by-year SAIDI for City of Morganton - (NC) from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.

Source: U.S. EIA Form 861 As of August 2026

City of Morganton - (NC) SAIDI trend

0 20 40 60 80 100 120 2020 2021 2022 2023 114.5 71 84.8 77.5
Year-by-year SAIDI from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.

City of Morganton - (NC) vs the nationwide SAIDI distribution

Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure

77 Lower than most fewer outage minutes than 72% of 911 utilities

Utilities nationwide, banded by latest reported SAIDI (minutes)

Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source U.S. EIA Form 861 reliability filings · August 2026

SAIDI 2023 breakdown: 77.5 minutes

Reliability Trend (2020–2023)

Year SAIDI (min) SAIDI nMED SAIFI
2020 114.5 16.5 0.931
2021 71.0 60.6 1.100
2022 84.8 72.0 0.929
2023 77.5 35.1 0.900

SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.

Service Area

City of Morganton - (NC) serves 2 ZIP codes in North Carolina.

2865528680

Frequently Asked Questions

How reliable is City of Morganton - (NC)?

City of Morganton - (NC) had a SAIDI of 77.5 minutes in 2023 including major weather events, but 35.1 minutes excluding them (the industry-standard measure of routine reliability, so the gap traces back to a major storm that year, not a chronic issue). Excluding major weather events, this is below the national average, indicating above-average reliability.

What type of utility is City of Morganton - (NC)?

City of Morganton - (NC) is classified as a Municipal serving North Carolina.

How many customers does City of Morganton - (NC) serve?

City of Morganton - (NC) serves approximately 8,841 customers in North Carolina.

How has City of Morganton - (NC)'s reliability changed over time?

City of Morganton - (NC) has 4 years of reliability data (2020-2023). SAIDI has held roughly steady across these years. Review the trend table above for year-by-year detail.

Utility Profile

Type
Municipal
Customers
8,841
Annual Revenue
$0.03B
EIA ID
12944

Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.