City of Jackson - (TN)

What This Utility Data Tells You

City of Jackson - (TN) is a municipally-owned utility operating in Tennessee under EIA identifier 9612. It reports service to approximately 37,991 customer accounts and generated about $0.15 billion in annual electric revenue, with a service footprint spanning 5 ZIP codes. Municipal ownership means a local board or city council typically oversees this utility, and it is exempt from federal income tax.

In 2023, the average City of Jackson - (TN) customer experienced 111.3 minutes of power interruptions, a metric called SAIDI (System Average Interruption Duration Index). That falls inside the typical 120–180 minute national benchmark, in line with what most U.S. distribution utilities report. Over the same period, SAIFI (outage events per customer) was 1.17, putting the typical customer at roughly 1 distinct interruption that year. Once major event days (hurricanes, ice storms) are excluded, SAIDI comes down to 103.3 minutes, and the spread against the headline 111.3 indicates how much weather, versus routine infrastructure, drove the outage total.

The EIA dataset includes 4 years of continuous reporting (2020–2023) for City of Jackson - (TN), which lets you see whether reliability is trending up or down rather than judging from a single snapshot. Over that window, SAIDI moved from 172.6 down to 111.3 minutes, a trend worth noting for anyone weighing capital investment outcomes.