Municipal · Tennessee · EIA 9612
City of Jackson - (TN)
Municipal · Tennessee · 38K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 111 minutes/customer.
Reliability verdict
City of Jackson - (TN) shows near-benchmark chronic reliability in 2023: 103 minutes SAIDI excluding major events across 38K customers.
- 111 min
- SAIDI 2023
- 1.17
- SAIFI 2023
- 103 min
- SAIDI ex-MED
- 38K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: mid-cohort SAIDI between the 96 and 258 minute tercile cuts.
What mid-pack City of Jackson - (TN) filings show
City of Jackson - (TN) is a municipally-owned utility operating in Tennessee under EIA identifier 9612. It reports service to approximately 37,991 customer accounts and generated about $0.15 billion in annual electric revenue, with a service footprint spanning 5 ZIP codes. Municipal ownership means a local board or city council typically oversees this utility, and it is exempt from federal income tax.
In 2023, the average City of Jackson - (TN) customer experienced 111.3 minutes of power interruptions, a metric called SAIDI (System Average Interruption Duration Index). That falls inside the typical 120–180 minute national benchmark, in line with what most U.S. distribution utilities report. Over the same period, SAIFI (outage events per customer) was 1.17, putting the typical customer at roughly 1 distinct interruption that year. Once major event days (hurricanes, ice storms) are excluded, SAIDI comes down to 103.3 minutes, and the spread against the headline 111.3 indicates how much weather, versus routine infrastructure, drove the outage total.
The EIA dataset includes 4 years of continuous reporting (2020–2023) for City of Jackson - (TN), which lets you see whether reliability is trending up or down rather than judging from a single snapshot. Over that window, SAIDI moved from 172.6 down to 111.3 minutes, a trend worth noting for anyone weighing capital investment outcomes.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
111 outage minutes per customer annually
Annual minutes without electric service (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for City of Jackson - (TN) from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
City of Jackson - (TN) SAIDI trend
City of Jackson - (TN) vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
111 Lower than most fewer outage minutes than 62% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where City of Jackson - (TN) sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, City of Jackson - (TN) charges more per customer than 93% of them, and is more reliable (lower SAIDI) than 66% of them, placing it in the quadrant where it pays more and is more reliable. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $3,972/year · Latest SAIDI: 111.3 minutes/year.
SAIDI 2023 breakdown: 111.3 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 172.6 | 97.7 | 1.266 | 36,302 |
| 2021 | 14.3 | 12.3 | 0.089 | 36,677 |
| 2022 | 226.0 | 110.4 | 2.058 | 37,225 |
| 2023 | 111.3 | 103.3 | 1.170 | 37,713 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
City of Jackson - (TN) serves 5 ZIP codes in Tennessee.
Frequently Asked Questions
How reliable is City of Jackson - (TN)?
City of Jackson - (TN) had a SAIDI of 111.3 minutes in 2023. Leaving aside major weather events, that figure sits close to the national average.
What type of utility is City of Jackson - (TN)?
City of Jackson - (TN) is classified as a Municipal serving Tennessee.
How many customers does City of Jackson - (TN) serve?
City of Jackson - (TN) serves approximately 37,991 customers in Tennessee.
How has City of Jackson - (TN)'s reliability changed over time?
City of Jackson - (TN) has 4 years of reliability data (2020-2023). SAIDI has held roughly steady across these years. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- Municipal
- State
- Tennessee
- Customers
- 37,991
- Annual Revenue
- $0.15B
- EIA ID
- 9612
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for City of Jackson - (TN). Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (38K here), outside Tennessee.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (111.3 here), outside Tennessee, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.