Municipal · North Carolina · EIA 11318

City of Lumberton - (NC)

Municipal · North Carolina · 12K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 110 minutes/customer.

Reliability verdict

City of Lumberton - (NC) shows near-benchmark chronic reliability in 2023: 110 minutes SAIDI across 12K customers.

110 min
SAIDI 2023
0.83
SAIFI 2023
12K
Customers

Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.

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Signature read: mid-cohort SAIDI between the 96 and 258 minute tercile cuts.

What mid-pack City of Lumberton - (NC) filings show

City of Lumberton - (NC) is a municipally-owned utility operating in North Carolina under EIA identifier 11318. It reports service to approximately 11,568 customer accounts and generated about $0.03 billion in annual electric revenue, with a service footprint spanning 3 ZIP codes. As a municipal utility, it is typically governed by a local board or city council and is exempt from federal income tax.

In 2023, the average City of Lumberton - (NC) customer experienced 110.0 minutes of power interruptions, the industry-standard SAIDI metric (System Average Interruption Duration Index). That sits within the 120–180 minute national benchmark range, indicating performance typical of U.S. distribution utilities. The SAIFI figure, which tracks average outage events per customer, came in at 0.83 for the same period, meaning customers statistically saw about 1 distinct interruption that year.

The EIA dataset includes 4 years of continuous reporting (2020–2023) for City of Lumberton - (NC), which lets you see whether reliability is trending up or down rather than judging from a single snapshot. SAIDI climbed from 9.2 to 110.0 minutes over that window, a shift that can point to worsening weather exposure or delayed grid modernization.

B-
Reliability Score
68/100
City of Lumberton - (NC) · 2 of 3 dimensions reported

Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.

Baseline Reliability N/A N/A
Major-event-excluded SAIDI not reported for this utility
Total Outage Duration C+ 110.0 min/yr
SAIDI including storms and major events — the full-year experience
Outage Frequency B 0.83/yr
SAIFI — average number of interruptions per customer per year
SAIDI vs. national mean (341 min) 14.7%

110 min/year per customer

City of Lumberton - (NC) SAIDI

Annual minutes without electric service (2023)

110 SAIDI110 SAIDINat. avg 341341SAIDI110SAIDI

Excellent

SAIDI by year (2020-2023)

Minutes per customer-year · EIA Form 861

Year-by-year SAIDI for City of Lumberton - (NC) from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.

Source: U.S. EIA Form 861 As of August 2026

City of Lumberton - (NC) SAIDI trend

0 20 40 60 80 100 120 2020 2021 2022 2023 9.2 54.5 11.7 110
Year-by-year SAIDI from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.

City of Lumberton - (NC) vs the nationwide SAIDI distribution

Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure

110 Lower than most fewer outage minutes than 63% of 911 utilities

Utilities nationwide, banded by latest reported SAIDI (minutes)

Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source U.S. EIA Form 861 reliability filings · August 2026

Price vs. reliability

Where City of Lumberton - (NC) sits on price vs. reliability

Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, City of Lumberton - (NC) charges more per customer than 58% of them, and is more reliable (lower SAIDI) than 67% of them, placing it in the quadrant where it pays more and is more reliable. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.

City of Lumberton - (NC) vs. a 40-utility national peer sample, price percentile vs. reliability percentile. Scatter plot of 41 data points (bubble-sized by third dimension). 050100150 050100150 Best valuePays for itCheap + riskyWorst deal Price percentile Reliability percentile Point, Price percentile: 0 · Reliability percentile: 30Point, Price percentile: 3 · Reliability percentile: 40Point, Price percentile: 5 · Reliability percentile: 32Point, Price percentile: 8 · Reliability percentile: 80Point, Price percentile: 10 · Reliability percentile: 45Point, Price percentile: 13 · Reliability percentile: 87Point, Price percentile: 15 · Reliability percentile: 12Point, Price percentile: 18 · Reliability percentile: 25Point, Price percentile: 20 · Reliability percentile: 17Point, Price percentile: 23 · Reliability percentile: 77Point, Price percentile: 25 · Reliability percentile: 10Point, Price percentile: 28 · Reliability percentile: 50Point, Price percentile: 30 · Reliability percentile: 60Point, Price percentile: 33 · Reliability percentile: 57Point, Price percentile: 35 · Reliability percentile: 7Point, Price percentile: 38 · Reliability percentile: 0Point, Price percentile: 40 · Reliability percentile: 72Point, Price percentile: 43 · Reliability percentile: 5Point, Price percentile: 45 · Reliability percentile: 20Point, Price percentile: 48 · Reliability percentile: 15Point, Price percentile: 50 · Reliability percentile: 43Point, Price percentile: 53 · Reliability percentile: 37Point, Price percentile: 55 · Reliability percentile: 97Point, Price percentile: 57 · Reliability percentile: 100Point, Price percentile: 63 · Reliability percentile: 2Point, Price percentile: 65 · Reliability percentile: 70Point, Price percentile: 68 · Reliability percentile: 92Point, Price percentile: 70 · Reliability percentile: 75Point, Price percentile: 73 · Reliability percentile: 52Point, Price percentile: 75 · Reliability percentile: 47Point, Price percentile: 78 · Reliability percentile: 90Point, Price percentile: 80 · Reliability percentile: 22Point, Price percentile: 83 · Reliability percentile: 95Point, Price percentile: 85 · Reliability percentile: 35Point, Price percentile: 88 · Reliability percentile: 27Point, Price percentile: 90 · Reliability percentile: 82Point, Price percentile: 93 · Reliability percentile: 62Point, Price percentile: 95 · Reliability percentile: 85Point, Price percentile: 98 · Reliability percentile: 65Point, Price percentile: 100 · Reliability percentile: 55City of Lumberton - (NC), Price percentile: 58 · Reliability percentile: 67
City of Lumberton - (NC) vs. a 40-utility national peer sample, price percentile vs. reliability percentile.

Revenue per customer: $2,656/year · Latest SAIDI: 110.0 minutes/year.

Reliability Trend (2020–2023)

Year SAIDI (min) SAIFI
2020 9.2 0.115
2021 54.5 0.720
2022 11.7 0.099
2023 110.0 0.829

Service Area

City of Lumberton - (NC) serves 3 ZIP codes in North Carolina.

283582835928360

Frequently Asked Questions

How reliable is City of Lumberton - (NC)?

City of Lumberton - (NC) had a SAIDI of 110.0 minutes in 2023. Leaving aside major weather events, that figure sits close to the national average.

What type of utility is City of Lumberton - (NC)?

City of Lumberton - (NC) is classified as a Municipal serving North Carolina.

How many customers does City of Lumberton - (NC) serve?

City of Lumberton - (NC) serves approximately 11,568 customers in North Carolina.

How has City of Lumberton - (NC)'s reliability changed over time?

City of Lumberton - (NC) has 4 years of reliability data (2020-2023). This utility's SAIDI has stayed fairly flat over the period. Review the trend table above for year-by-year detail.

Utility Profile

Type
Municipal
Customers
11,568
Annual Revenue
$0.03B
EIA ID
11318

Utilities with similar EIA profiles

Two cross-state peer sets for City of Lumberton - (NC). Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.

Similar customer count

Nearest utilities by Form 861 customers (12K here), outside North Carolina.

Similar chronic SAIDI

Nearest utilities by latest SAIDI minutes (110.0 here), outside North Carolina, excluding the customer-peer set.

Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.