Municipal · Virginia · EIA 16558
City of Salem - (VA)
Municipal · Virginia · 13K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 23 minutes/customer.
Reliability verdict
City of Salem - (VA) shows above-average chronic reliability in 2023: 23 minutes SAIDI excluding major events across 13K customers.
- 23 min
- SAIDI 2023
- 0.25
- SAIFI 2023
- 23 min
- SAIDI ex-MED
- 13K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: short interruption minutes vs the 911 utility cohort (≤96 min tercile cut).
What short-outage City of Salem - (VA) filings show
City of Salem - (VA) is a municipally-owned utility operating in Virginia under EIA identifier 16558. It reports service to approximately 13,426 customer accounts and generated about $0.04 billion in annual electric revenue, with a service footprint spanning 6 ZIP codes. Municipal ownership means a local board or city council typically oversees this utility, and it is exempt from federal income tax.
In 2023, the average City of Salem - (VA) customer experienced 22.7 minutes of power interruptions, a metric called SAIDI (System Average Interruption Duration Index). That keeps this utility below the typical 120–180 minute national benchmark, consistent with a well-hardened distribution system and fast restoration crews. The SAIFI figure, which tracks average outage events per customer, came in at 0.25 for the same period, meaning customers statistically saw about 0 distinct interruptions that year. Excluding major event days (hurricanes, ice storms), SAIDI drops to 22.7 minutes, the gap between that figure and the headline 22.7 reveals how much weather, not day-to-day infrastructure, drove outages.
The EIA dataset includes 4 years of continuous reporting (2020–2023) for City of Salem - (VA), which lets you see whether reliability is trending up or down rather than judging from a single snapshot. Over that span, SAIDI rose from 10.2 to 22.7 minutes, possibly reflecting tougher weather years or grid upgrades that have not caught up yet.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
23 outage minutes per customer annually
Annual minutes without electric service (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for City of Salem - (VA) from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
City of Salem - (VA) SAIDI trend
City of Salem - (VA) vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
23 Among the lowest fewer outage minutes than 93% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where City of Salem - (VA) sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, City of Salem - (VA) charges more per customer than 75% of them, and is more reliable (lower SAIDI) than 95% of them, placing it in the quadrant where it pays more and is more reliable. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $3,016/year · Latest SAIDI: 22.7 minutes/year.
SAIDI 2023 breakdown: 22.7 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 10.2 | 10.2 | 0.230 | 13,371 |
| 2021 | 28.7 | 28.7 | 0.266 | 13,371 |
| 2022 | 13.6 | 13.6 | 0.148 | 13,462 |
| 2023 | 22.7 | 22.7 | 0.251 | 13,426 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
City of Salem - (VA) serves 6 ZIP codes in Virginia.
Frequently Asked Questions
How reliable is City of Salem - (VA)?
City of Salem - (VA) had a SAIDI of 22.7 minutes in 2023. Leaving aside major weather events, that figure comes in under the national average, pointing to above-average reliability.
What type of utility is City of Salem - (VA)?
City of Salem - (VA) is classified as a Municipal serving Virginia.
How many customers does City of Salem - (VA) serve?
City of Salem - (VA) serves approximately 13,426 customers in Virginia.
How has City of Salem - (VA)'s reliability changed over time?
City of Salem - (VA) has 4 years of reliability data (2020-2023). SAIDI has held roughly steady across these years. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- Municipal
- State
- Virginia
- Customers
- 13,426
- Annual Revenue
- $0.04B
- EIA ID
- 16558
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for City of Salem - (VA). Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (13K here), outside Virginia.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (22.7 here), outside Virginia, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.