Municipal · North Carolina · EIA 20785
City of Wilson - (NC)
Municipal · North Carolina · 36K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 53 minutes/customer.
Reliability verdict
City of Wilson - (NC) shows above-average chronic reliability in 2023: 53 minutes SAIDI excluding major events across 36K customers.
- 53 min
- SAIDI 2023
- 0.69
- SAIFI 2023
- 53 min
- SAIDI ex-MED
- 36K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: short interruption minutes vs the 911 utility cohort (≤96 min tercile cut).
What short-outage City of Wilson - (NC) filings show
City of Wilson - (NC) is a municipally-owned utility operating in North Carolina under EIA identifier 20785. It reports service to approximately 36,199 customer accounts and generated about $0.12 billion in annual electric revenue, with a service footprint spanning 4 ZIP codes. As a municipal utility, it is typically governed by a local board or city council and is exempt from federal income tax.
In 2023, the average City of Wilson - (NC) customer experienced 52.6 minutes of power interruptions, the industry-standard SAIDI metric (System Average Interruption Duration Index). That keeps this utility below the typical 120–180 minute national benchmark, consistent with a well-hardened distribution system and fast restoration crews. SAIFI, the average number of outage events per customer, was 0.69 for the same period, so customers statistically faced roughly 1 distinct interruption that year. Once major event days (hurricanes, ice storms) are excluded, SAIDI comes down to 52.6 minutes, and the spread against the headline 52.6 indicates how much weather, versus routine infrastructure, drove the outage total.
City of Wilson - (NC) has 4 years of continuous EIA reporting on file (2020–2023), enough to read a real trend rather than a single-year snapshot. SAIDI dropped from 73.9 to 52.6 minutes across that span, a direction regulators and prospective customers tend to watch closely.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
53 min/year per customer
Power-out minutes per year (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for City of Wilson - (NC) from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
City of Wilson - (NC) SAIDI trend
City of Wilson - (NC) vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
53 Among the lowest fewer outage minutes than 82% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where City of Wilson - (NC) sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, City of Wilson - (NC) charges more per customer than 82% of them, and is more reliable (lower SAIDI) than 85% of them, placing it in the quadrant where it pays more and is more reliable. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $3,225/year · Latest SAIDI: 52.6 minutes/year.
SAIDI 2023 breakdown: 52.6 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 73.9 | 53.3 | 1.111 | 37,258 |
| 2021 | 49.2 | 40.5 | 0.639 | 36,478 |
| 2022 | 193.2 | 40.8 | 1.502 | 36,903 |
| 2023 | 52.6 | 52.6 | 0.691 | 37,248 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
City of Wilson - (NC) serves 4 ZIP codes in North Carolina.
Frequently Asked Questions
How reliable is City of Wilson - (NC)?
City of Wilson - (NC) had a SAIDI of 52.6 minutes in 2023. Leaving aside major weather events, that figure comes in under the national average, pointing to above-average reliability.
What type of utility is City of Wilson - (NC)?
City of Wilson - (NC) is classified as a Municipal serving North Carolina.
How many customers does City of Wilson - (NC) serve?
City of Wilson - (NC) serves approximately 36,199 customers in North Carolina.
How has City of Wilson - (NC)'s reliability changed over time?
City of Wilson - (NC) has 4 years of reliability data (2020-2023). SAIDI has held roughly steady across these years. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- Municipal
- State
- North Carolina
- Customers
- 36,199
- Annual Revenue
- $0.12B
- EIA ID
- 20785
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for City of Wilson - (NC). Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (36K here), outside North Carolina.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (52.6 here), outside North Carolina, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.