El Paso Electric Co

What This Utility Data Tells You

El Paso Electric Co is an investor-owned utility operating in New Mexico under EIA identifier 5701. It reports service to approximately 349,813 customer accounts and generated about $0.73 billion in annual electric revenue, with a service footprint spanning 185 ZIP codes. As an investor-owned utility, it operates under state public utility commission oversight that reviews rate cases and reliability performance.

In 2023, the average El Paso Electric Co customer experienced 106.8 minutes of power interruptions, the industry-standard SAIDI metric (System Average Interruption Duration Index). That keeps this utility below the typical 120–180 minute national benchmark, consistent with a well-hardened distribution system and fast restoration crews. The SAIFI figure, which tracks average outage events per customer, came in at 1.14 for the same period, meaning customers statistically saw about 1 distinct interruption that year. Strip out major event days (hurricanes, ice storms) and SAIDI falls to 79.8 minutes; the difference from the headline 106.8 shows how much of the outage total came from weather rather than everyday grid issues.

The EIA dataset includes 4 years of continuous reporting (2020–2023) for El Paso Electric Co, which lets you see whether reliability is trending up or down rather than judging from a single snapshot. SAIDI dropped from 126.5 to 106.8 minutes across that span, a direction regulators and prospective customers tend to watch closely.