IOU · New Mexico · EIA 5701
El Paso Electric Co
IOU · New Mexico · 350K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 107 minutes/customer.
Reliability verdict
El Paso Electric Co shows above-average chronic reliability in 2023: 80 minutes SAIDI excluding major events across 350K customers.
- 107 min
- SAIDI 2023
- 1.14
- SAIFI 2023
- 80 min
- SAIDI ex-MED
- 350K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: mid-cohort SAIDI between the 96 and 258 minute tercile cuts.
What mid-pack El Paso Electric Co filings show
El Paso Electric Co is an investor-owned utility operating in New Mexico under EIA identifier 5701. It reports service to approximately 349,813 customer accounts and generated about $0.73 billion in annual electric revenue, with a service footprint spanning 185 ZIP codes. As an investor-owned utility, it operates under state public utility commission oversight that reviews rate cases and reliability performance.
In 2023, the average El Paso Electric Co customer experienced 106.8 minutes of power interruptions, the industry-standard SAIDI metric (System Average Interruption Duration Index). That keeps this utility below the typical 120–180 minute national benchmark, consistent with a well-hardened distribution system and fast restoration crews. The SAIFI figure, which tracks average outage events per customer, came in at 1.14 for the same period, meaning customers statistically saw about 1 distinct interruption that year. Strip out major event days (hurricanes, ice storms) and SAIDI falls to 79.8 minutes; the difference from the headline 106.8 shows how much of the outage total came from weather rather than everyday grid issues.
The EIA dataset includes 4 years of continuous reporting (2020–2023) for El Paso Electric Co, which lets you see whether reliability is trending up or down rather than judging from a single snapshot. SAIDI dropped from 126.5 to 106.8 minutes across that span, a direction regulators and prospective customers tend to watch closely.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
107 outage minutes per customer annually
Power-out minutes per year (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for El Paso Electric Co from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
El Paso Electric Co SAIDI trend
El Paso Electric Co vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
107 Lower than most fewer outage minutes than 64% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where El Paso Electric Co sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, El Paso Electric Co charges more per customer than 20% of them, and is more reliable (lower SAIDI) than 68% of them, placing it in the quadrant where it pays less while still being more reliable, the best-value quadrant. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $2,080/year · Latest SAIDI: 106.8 minutes/year.
SAIDI 2023 breakdown: 106.8 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 126.5 | 126.5 | 0.908 | 103,047 |
| 2021 | 192.8 | 156.2 | 1.294 | 104,176 |
| 2022 | 110.2 | 110.2 | 1.165 | 105,964 |
| 2023 | 106.8 | 79.8 | 1.140 | 106,630 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
El Paso Electric Co serves 185 ZIP codes in New Mexico.
Frequently Asked Questions
How reliable is El Paso Electric Co?
El Paso Electric Co had a SAIDI of 106.8 minutes in 2023. Leaving aside major weather events, that figure comes in under the national average, pointing to above-average reliability.
What type of utility is El Paso Electric Co?
El Paso Electric Co is classified as a IOU serving New Mexico.
How many customers does El Paso Electric Co serve?
El Paso Electric Co serves approximately 349,813 customers in New Mexico.
How has El Paso Electric Co's reliability changed over time?
El Paso Electric Co has 4 years of reliability data (2020-2023). SAIDI has remained relatively stable over this period. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- IOU
- State
- New Mexico
- Customers
- 349,813
- Annual Revenue
- $0.73B
- EIA ID
- 5701
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for El Paso Electric Co. Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (350K here), outside New Mexico.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (106.8 here), outside New Mexico, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.