IOU · New York · EIA 13511
New York State Elec & Gas Corp
IOU · New York · 811K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 341 minutes/customer.
Reliability verdict
New York State Elec & Gas Corp shows near-benchmark chronic reliability in 2023: 151 minutes SAIDI excluding major events (341 minutes including them) across 811K customers.
- 341 min
- SAIDI 2023
- 1.86
- SAIFI 2023
- 151 min
- SAIDI ex-MED
- 811K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: long interruption minutes vs the 911 utility cohort (>258 min tercile cut).
What long-outage New York State Elec & Gas Corp filings show
New York State Elec & Gas Corp is an investor-owned utility operating in New York under EIA identifier 13511. It reports service to approximately 810,922 customer accounts and generated about $1.20 billion in annual electric revenue, with a service footprint spanning 500 ZIP codes. Investor ownership puts this utility under the regulatory authority of the state public utility commission, which reviews its rate requests and reliability record.
In 2023, the average New York State Elec & Gas Corp customer experienced 341.2 minutes of power interruptions, a measure known as SAIDI, or System Average Interruption Duration Index. Excluding major weather events from that total, that falls inside the typical 120–180 minute national benchmark, in line with what most U.S. distribution utilities report. Over the same period, SAIFI (outage events per customer) was 1.86, putting the typical customer at roughly 2 distinct interruptions that year. Strip out major event days (hurricanes, ice storms) and SAIDI falls to 151.3 minutes; the difference from the headline 341.2 shows how much of the outage total came from weather rather than everyday grid issues.
New York State Elec & Gas Corp has 4 years of continuous EIA reporting on file (2020–2023), enough to read a real trend rather than a single-year snapshot. Over that window, SAIDI moved from 674.3 down to 341.2 minutes, a trend worth noting for anyone weighing capital investment outcomes.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
341 minutes per customer per year
Annual minutes without electric service (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for New York State Elec & Gas Corp from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
New York State Elec & Gas Corp SAIDI trend
New York State Elec & Gas Corp vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
341 Around the middle fewer outage minutes than 27% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where New York State Elec & Gas Corp sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, New York State Elec & Gas Corp charges more per customer than 1% of them, and is more reliable (lower SAIDI) than 29% of them, placing it in the quadrant where it pays less and is less reliable. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $1,479/year · Latest SAIDI: 341.2 minutes/year.
SAIDI 2023 breakdown: 341.2 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI |
|---|---|---|---|
| 2020 | 674.3 | 163.9 | 2.090 |
| 2021 | 364.2 | 176.4 | 2.160 |
| 2022 | 671.8 | 162.9 | 2.280 |
| 2023 | 341.2 | 151.3 | 1.860 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
New York State Elec & Gas Corp serves 500 ZIP codes in New York.
Frequently Asked Questions
How reliable is New York State Elec & Gas Corp?
New York State Elec & Gas Corp had a SAIDI of 341.2 minutes in 2023 including major weather events, but 151.3 minutes excluding them (the IEEE-standard day-to-day reliability measure, the difference points to a major storm that year rather than an ongoing problem). Leaving aside major weather events, that figure sits close to the national average.
What type of utility is New York State Elec & Gas Corp?
New York State Elec & Gas Corp is classified as a IOU serving New York.
How many customers does New York State Elec & Gas Corp serve?
New York State Elec & Gas Corp serves approximately 810,922 customers in New York.
How has New York State Elec & Gas Corp's reliability changed over time?
New York State Elec & Gas Corp has 4 years of reliability data (2020-2023). SAIDI has remained relatively stable over this period. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- IOU
- State
- New York
- Customers
- 810,922
- Annual Revenue
- $1.20B
- EIA ID
- 13511
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for New York State Elec & Gas Corp. Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (811K here), outside New York.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (341.2 here), outside New York, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.