North Arkansas Elec Coop, Inc

What This Utility Data Tells You

North Arkansas Elec Coop, Inc is a member-owned electric cooperative operating in Arkansas under EIA identifier 13676. It reports service to approximately 38,609 customer accounts and generated about $0.07 billion in annual electric revenue, with a service footprint spanning 50 ZIP codes. Being member-owned, this cooperative answers to its ratepayers rather than outside shareholders, a structure that tends to influence how rate cases and capital spending get decided.

In 2023, the average North Arkansas Elec Coop, Inc customer experienced 1809.5 minutes of power interruptions, a measure known as SAIDI, or System Average Interruption Duration Index. Excluding major weather events from that total, that falls inside the typical 120–180 minute national benchmark, in line with what most U.S. distribution utilities report. Over the same period, SAIFI (outage events per customer) was 3.14, putting the typical customer at roughly 3 distinct interruptions that year. Strip out major event days (hurricanes, ice storms) and SAIDI falls to 166.3 minutes; the difference from the headline 1809.5 shows how much of the outage total came from weather rather than everyday grid issues.

With 4 consecutive years of EIA data (2020–2023), North Arkansas Elec Coop, Inc's reliability record can be judged on trend rather than one isolated year. SAIDI climbed from 242.8 to 1809.5 minutes over that window, a shift that can point to worsening weather exposure or delayed grid modernization.