Cooperative · Arkansas · EIA 13676
North Arkansas Elec Coop, Inc
Cooperative · Arkansas · 39K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 1810 minutes/customer.
Reliability verdict
North Arkansas Elec Coop, Inc shows near-benchmark chronic reliability in 2023: 166 minutes SAIDI excluding major events (1810 minutes including them) across 39K customers.
- 1810 min
- SAIDI 2023
- 3.14
- SAIFI 2023
- 166 min
- SAIDI ex-MED
- 39K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: long interruption minutes vs the 911 utility cohort (>258 min tercile cut).
What long-outage North Arkansas Elec Coop, Inc filings show
North Arkansas Elec Coop, Inc is a member-owned electric cooperative operating in Arkansas under EIA identifier 13676. It reports service to approximately 38,609 customer accounts and generated about $0.07 billion in annual electric revenue, with a service footprint spanning 50 ZIP codes. Being member-owned, this cooperative answers to its ratepayers rather than outside shareholders, a structure that tends to influence how rate cases and capital spending get decided.
In 2023, the average North Arkansas Elec Coop, Inc customer experienced 1809.5 minutes of power interruptions, a measure known as SAIDI, or System Average Interruption Duration Index. Excluding major weather events from that total, that falls inside the typical 120–180 minute national benchmark, in line with what most U.S. distribution utilities report. Over the same period, SAIFI (outage events per customer) was 3.14, putting the typical customer at roughly 3 distinct interruptions that year. Strip out major event days (hurricanes, ice storms) and SAIDI falls to 166.3 minutes; the difference from the headline 1809.5 shows how much of the outage total came from weather rather than everyday grid issues.
With 4 consecutive years of EIA data (2020–2023), North Arkansas Elec Coop, Inc's reliability record can be judged on trend rather than one isolated year. SAIDI climbed from 242.8 to 1809.5 minutes over that window, a shift that can point to worsening weather exposure or delayed grid modernization.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
1810 minutes per customer per year
Minutes without power per year (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for North Arkansas Elec Coop, Inc from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
North Arkansas Elec Coop, Inc SAIDI trend
North Arkansas Elec Coop, Inc vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
1,810 Higher than most fewer outage minutes than 2% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where North Arkansas Elec Coop, Inc sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, North Arkansas Elec Coop, Inc charges more per customer than 10% of them, and is more reliable (lower SAIDI) than 3% of them, placing it in the quadrant where it pays less and is less reliable. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $1,907/year · Latest SAIDI: 1809.5 minutes/year.
SAIDI 2023 breakdown: 1809.5 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 242.8 | 182.6 | 1.850 | 37,358 |
| 2021 | 343.6 | 167.5 | 1.870 | 37,390 |
| 2022 | 409.5 | 255.3 | 5.290 | 38,050 |
| 2023 | 1809.5 | 166.3 | 3.140 | 38,609 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
North Arkansas Elec Coop, Inc serves 50 ZIP codes in Arkansas.
Frequently Asked Questions
How reliable is North Arkansas Elec Coop, Inc?
North Arkansas Elec Coop, Inc had a SAIDI of 1809.5 minutes in 2023 including major weather events, but 166.3 minutes excluding them (the IEEE-standard day-to-day reliability measure, the difference points to a major storm that year rather than an ongoing problem). Excluding major weather events, this is near the national average.
What type of utility is North Arkansas Elec Coop, Inc?
North Arkansas Elec Coop, Inc is classified as a Cooperative serving Arkansas.
How many customers does North Arkansas Elec Coop, Inc serve?
North Arkansas Elec Coop, Inc serves approximately 38,609 customers in Arkansas.
How has North Arkansas Elec Coop, Inc's reliability changed over time?
North Arkansas Elec Coop, Inc has 4 years of reliability data (2020-2023). SAIDI has held roughly steady across these years. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- Cooperative
- State
- Arkansas
- Customers
- 38,609
- Annual Revenue
- $0.07B
- EIA ID
- 13676
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for North Arkansas Elec Coop, Inc. Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (39K here), outside Arkansas.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (1809.5 here), outside Arkansas, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.