Municipal · Arkansas · EIA 13718
City of North Little Rock - (AR)
Municipal · Arkansas · 40K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 1558 minutes/customer.
Reliability verdict
City of North Little Rock - (AR) shows above-average chronic reliability in 2023: 27 minutes SAIDI excluding major events (1558 minutes including them) across 40K customers.
- 1558 min
- SAIDI 2023
- 27 min
- SAIDI ex-MED
- 40K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: long interruption minutes vs the 911 utility cohort (>258 min tercile cut).
What long-outage City of North Little Rock - (AR) filings show
City of North Little Rock - (AR) is a municipally-owned utility operating in Arkansas under EIA identifier 13718. It reports service to approximately 39,873 customer accounts and generated about $0.11 billion in annual electric revenue, with a service footprint spanning 15 ZIP codes. As a municipal utility, it is typically governed by a local board or city council and is exempt from federal income tax.
In 2023, the average City of North Little Rock - (AR) customer experienced 1558.5 minutes of power interruptions, the industry-standard SAIDI metric (System Average Interruption Duration Index). Excluding major weather events from that total, that keeps this utility below the typical 120–180 minute national benchmark, consistent with a well-hardened distribution system and fast restoration crews. Strip out major event days (hurricanes, ice storms) and SAIDI falls to 27.4 minutes; the difference from the headline 1558.5 shows how much of the outage total came from weather rather than everyday grid issues.
With 4 consecutive years of EIA data (2020–2023), City of North Little Rock - (AR)'s reliability record can be judged on trend rather than one isolated year. SAIDI climbed from 137.5 to 1558.5 minutes over that window, a shift that can point to worsening weather exposure or delayed grid modernization.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
1558 outage minutes per customer annually
Power-out minutes per year (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for City of North Little Rock - (AR) from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
City of North Little Rock - (AR) SAIDI trend
City of North Little Rock - (AR) vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
1,558 Higher than most fewer outage minutes than 3% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where City of North Little Rock - (AR) sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, City of North Little Rock - (AR) charges more per customer than 58% of them, and is more reliable (lower SAIDI) than 4% of them, placing it in the quadrant where it pays more but is LESS reliable, a premium price without a reliability payoff. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $2,656/year · Latest SAIDI: 1558.5 minutes/year.
SAIDI 2023 breakdown: 1558.5 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI |
|---|---|---|---|
| 2020 | 137.5 | - | - |
| 2021 | 176.0 | - | - |
| 2022 | 69.6 | - | - |
| 2023 | 1558.5 | 27.4 | - |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
City of North Little Rock - (AR) serves 15 ZIP codes in Arkansas.
Frequently Asked Questions
How reliable is City of North Little Rock - (AR)?
City of North Little Rock - (AR) had a SAIDI of 1558.5 minutes in 2023 including major weather events, but 27.4 minutes excluding them (the IEEE-standard day-to-day reliability measure, the difference points to a major storm that year rather than an ongoing problem). Leaving aside major weather events, that figure comes in under the national average, pointing to above-average reliability.
What type of utility is City of North Little Rock - (AR)?
City of North Little Rock - (AR) is classified as a Municipal serving Arkansas.
How many customers does City of North Little Rock - (AR) serve?
City of North Little Rock - (AR) serves approximately 39,873 customers in Arkansas.
How has City of North Little Rock - (AR)'s reliability changed over time?
City of North Little Rock - (AR) has 4 years of reliability data (2020-2023). SAIDI has held roughly steady across these years. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- Municipal
- State
- Arkansas
- Customers
- 39,873
- Annual Revenue
- $0.11B
- EIA ID
- 13718
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for City of North Little Rock - (AR). Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (40K here), outside Arkansas.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (1558.5 here), outside Arkansas, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.