Municipal · Tennessee · EIA 7625
City of Greeneville - (TN)
Municipal · Tennessee · 40K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 143 minutes/customer.
Reliability verdict
City of Greeneville - (TN) shows above-average chronic reliability in 2023: 76 minutes SAIDI excluding major events across 40K customers.
- 143 min
- SAIDI 2023
- 1.97
- SAIFI 2023
- 76 min
- SAIDI ex-MED
- 40K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: mid-cohort SAIDI between the 96 and 258 minute tercile cuts.
What mid-pack City of Greeneville - (TN) filings show
City of Greeneville - (TN) is a municipally-owned utility operating in Tennessee under EIA identifier 7625. It reports service to approximately 40,349 customer accounts and generated about $0.11 billion in annual electric revenue, with a service footprint spanning 19 ZIP codes. Municipal ownership means a local board or city council typically oversees this utility, and it is exempt from federal income tax.
In 2023, the average City of Greeneville - (TN) customer experienced 143.4 minutes of power interruptions, a measure known as SAIDI, or System Average Interruption Duration Index. That is comfortably under the 120–180 minute national benchmark range, a sign of solid grid resilience and quick outage response. SAIFI, the average number of outage events per customer, was 1.97 for the same period, so customers statistically faced roughly 2 distinct interruptions that year. Excluding major event days (hurricanes, ice storms), SAIDI drops to 75.8 minutes, the gap between that figure and the headline 143.4 reveals how much weather, not day-to-day infrastructure, drove outages.
The EIA dataset includes 4 years of continuous reporting (2020–2023) for City of Greeneville - (TN), which lets you see whether reliability is trending up or down rather than judging from a single snapshot. Over that span, SAIDI rose from 90.0 to 143.4 minutes, possibly reflecting tougher weather years or grid upgrades that have not caught up yet.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
143 outage minutes per customer annually
Annual minutes without electric service (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for City of Greeneville - (TN) from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
City of Greeneville - (TN) SAIDI trend
City of Greeneville - (TN) vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
143 Lower than most fewer outage minutes than 55% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where City of Greeneville - (TN) sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, City of Greeneville - (TN) charges more per customer than 62% of them, and is more reliable (lower SAIDI) than 58% of them, placing it in the quadrant where it pays more and is more reliable. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $2,743/year · Latest SAIDI: 143.4 minutes/year.
SAIDI 2023 breakdown: 143.4 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 90.0 | 81.0 | 2.000 | 38,446 |
| 2021 | 86.9 | 77.2 | 1.423 | 38,996 |
| 2022 | 212.6 | 62.1 | 3.397 | 39,478 |
| 2023 | 143.4 | 75.8 | 1.971 | 40,006 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
City of Greeneville - (TN) serves 19 ZIP codes in Tennessee.
Frequently Asked Questions
How reliable is City of Greeneville - (TN)?
City of Greeneville - (TN) had a SAIDI of 143.4 minutes in 2023. Leaving aside major weather events, that figure comes in under the national average, pointing to above-average reliability.
What type of utility is City of Greeneville - (TN)?
City of Greeneville - (TN) is classified as a Municipal serving Tennessee.
How many customers does City of Greeneville - (TN) serve?
City of Greeneville - (TN) serves approximately 40,349 customers in Tennessee.
How has City of Greeneville - (TN)'s reliability changed over time?
City of Greeneville - (TN) has 4 years of reliability data (2020-2023). This utility's SAIDI has stayed fairly flat over the period. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- Municipal
- State
- Tennessee
- Customers
- 40,349
- Annual Revenue
- $0.11B
- EIA ID
- 7625
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for City of Greeneville - (TN). Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (40K here), outside Tennessee.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (143.4 here), outside Tennessee, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.