City of Taunton

What This Utility Data Tells You

City of Taunton is a municipally-owned utility operating in Massachusetts under EIA identifier 18488. It reports service to approximately 40,152 customer accounts and generated about $0.13 billion in annual electric revenue, with a service footprint spanning 15 ZIP codes. As a municipal utility, it is typically governed by a local board or city council and is exempt from federal income tax.

In 2023, the average City of Taunton customer experienced 87.5 minutes of power interruptions, a metric called SAIDI (System Average Interruption Duration Index). That keeps this utility below the typical 120–180 minute national benchmark, consistent with a well-hardened distribution system and fast restoration crews. SAIFI, the average number of outage events per customer, was 3.51 for the same period, so customers statistically faced roughly 4 distinct interruptions that year. Excluding major event days (hurricanes, ice storms), SAIDI drops to 87.5 minutes, the gap between that figure and the headline 87.5 reveals how much weather, not day-to-day infrastructure, drove outages.

With 4 consecutive years of EIA data (2020–2023), City of Taunton's reliability record can be judged on trend rather than one isolated year. SAIDI climbed from 84.2 to 87.5 minutes over that window, a shift that can point to worsening weather exposure or delayed grid modernization.