Municipal · Massachusetts · EIA 18488
City of Taunton
Municipal · Massachusetts · 40K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 87 minutes/customer.
Reliability verdict
City of Taunton shows above-average chronic reliability in 2023: 87 minutes SAIDI excluding major events across 40K customers.
- 87 min
- SAIDI 2023
- 3.51
- SAIFI 2023
- 87 min
- SAIDI ex-MED
- 40K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: short interruption minutes vs the 911 utility cohort (≤96 min tercile cut).
What short-outage City of Taunton filings show
City of Taunton is a municipally-owned utility operating in Massachusetts under EIA identifier 18488. It reports service to approximately 40,152 customer accounts and generated about $0.13 billion in annual electric revenue, with a service footprint spanning 15 ZIP codes. As a municipal utility, it is typically governed by a local board or city council and is exempt from federal income tax.
In 2023, the average City of Taunton customer experienced 87.5 minutes of power interruptions, a metric called SAIDI (System Average Interruption Duration Index). That keeps this utility below the typical 120–180 minute national benchmark, consistent with a well-hardened distribution system and fast restoration crews. SAIFI, the average number of outage events per customer, was 3.51 for the same period, so customers statistically faced roughly 4 distinct interruptions that year. Excluding major event days (hurricanes, ice storms), SAIDI drops to 87.5 minutes, the gap between that figure and the headline 87.5 reveals how much weather, not day-to-day infrastructure, drove outages.
With 4 consecutive years of EIA data (2020–2023), City of Taunton's reliability record can be judged on trend rather than one isolated year. SAIDI climbed from 84.2 to 87.5 minutes over that window, a shift that can point to worsening weather exposure or delayed grid modernization.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
87 minutes per customer per year
Annual minutes without electric service (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for City of Taunton from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
City of Taunton SAIDI trend
City of Taunton vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
87 Lower than most fewer outage minutes than 69% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where City of Taunton sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, City of Taunton charges more per customer than 80% of them, and is more reliable (lower SAIDI) than 72% of them, placing it in the quadrant where it pays more and is more reliable. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $3,154/year · Latest SAIDI: 87.5 minutes/year.
SAIDI 2023 breakdown: 87.5 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 84.2 | 84.2 | 4.211 | 38,800 |
| 2021 | 342.7 | 342.7 | 5.321 | 39,087 |
| 2022 | 102.4 | 102.4 | 2.663 | 39,168 |
| 2023 | 87.5 | 87.5 | 3.509 | 40,152 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
City of Taunton serves 15 ZIP codes in Massachusetts.
Frequently Asked Questions
How reliable is City of Taunton?
City of Taunton had a SAIDI of 87.5 minutes in 2023. Excluding major weather events, this is below the national average, indicating above-average reliability.
What type of utility is City of Taunton?
City of Taunton is classified as a Municipal serving Massachusetts.
How many customers does City of Taunton serve?
City of Taunton serves approximately 40,152 customers in Massachusetts.
How has City of Taunton's reliability changed over time?
City of Taunton has 4 years of reliability data (2020-2023). SAIDI has held roughly steady across these years. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- Municipal
- State
- Massachusetts
- Customers
- 40,152
- Annual Revenue
- $0.13B
- EIA ID
- 18488
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for City of Taunton. Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (40K here), outside Massachusetts.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (87.5 here), outside Massachusetts, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.