IOU · California · EIA 14354
PacifiCorp
IOU · California · 1.0M customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 2381 minutes/customer.
Reliability verdict
PacifiCorp shows near-benchmark chronic reliability in 2023: 177 minutes SAIDI excluding major events (2381 minutes including them) across 1.0M customers.
- 2381 min
- SAIDI 2023
- 3.87
- SAIFI 2023
- 177 min
- SAIDI ex-MED
- 1.0M
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: long interruption minutes vs the 911 utility cohort (>258 min tercile cut).
What long-outage PacifiCorp filings show
PacifiCorp is an investor-owned utility operating in California under EIA identifier 14354. It reports service to approximately 1,030,992 customer accounts and generated about $2.29 billion in annual electric revenue, with a service footprint spanning 500 ZIP codes. As an investor-owned utility, it operates under state public utility commission oversight that reviews rate cases and reliability performance.
In 2023, the average PacifiCorp customer experienced 2381.1 minutes of power interruptions, a measure known as SAIDI, or System Average Interruption Duration Index. Excluding major weather events from that total, that falls inside the typical 120–180 minute national benchmark, in line with what most U.S. distribution utilities report. SAIFI, the average number of outage events per customer, was 3.87 for the same period, so customers statistically faced roughly 4 distinct interruptions that year. Excluding major event days (hurricanes, ice storms), SAIDI drops to 177.2 minutes, the gap between that figure and the headline 2381.1 reveals how much weather, not day-to-day infrastructure, drove outages.
PacifiCorp has 4 years of continuous EIA reporting on file (2020–2023), enough to read a real trend rather than a single-year snapshot. Over that span, SAIDI rose from 381.4 to 2381.1 minutes, possibly reflecting tougher weather years or grid upgrades that have not caught up yet.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
2381 min/year per customer
Minutes without power per year (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for PacifiCorp from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
PacifiCorp SAIDI trend
PacifiCorp vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
2,381 Higher than most fewer outage minutes than 1% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where PacifiCorp sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, PacifiCorp charges more per customer than 29% of them, and is more reliable (lower SAIDI) than 2% of them, placing it in the quadrant where it pays less and is less reliable. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $2,221/year · Latest SAIDI: 2381.1 minutes/year.
SAIDI 2023 breakdown: 2381.1 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 381.4 | 132.9 | 1.702 | 46,267 |
| 2021 | 441.1 | 115.6 | 3.886 | 47,055 |
| 2022 | 1045.9 | 127.6 | 3.826 | 47,055 |
| 2023 | 2381.1 | 177.2 | 3.870 | 46,669 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
PacifiCorp serves 500 ZIP codes in California.
Frequently Asked Questions
How reliable is PacifiCorp?
PacifiCorp had a SAIDI of 2381.1 minutes in 2023 including major weather events, but 177.2 minutes excluding them (the IEEE-standard measure of day-to-day reliability, the gap reflects a major storm that year, not chronic performance). Leaving aside major weather events, that figure sits close to the national average.
What type of utility is PacifiCorp?
PacifiCorp is classified as a IOU serving California.
How many customers does PacifiCorp serve?
PacifiCorp serves approximately 1,030,992 customers in California.
How has PacifiCorp's reliability changed over time?
PacifiCorp has 4 years of reliability data (2020-2023). This utility's SAIDI has stayed fairly flat over the period. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- IOU
- State
- California
- Customers
- 1,030,992
- Annual Revenue
- $2.29B
- EIA ID
- 14354
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for PacifiCorp. Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (1.0M here), outside California.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (2381.1 here), outside California, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.