IOU · Pennsylvania · EIA 14711
Pennsylvania Electric Co
IOU · Pennsylvania · 469K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 491 minutes/customer.
Reliability verdict
Pennsylvania Electric Co shows near-benchmark chronic reliability in 2023: 230 minutes SAIDI excluding major events (491 minutes including them) across 469K customers.
- 491 min
- SAIDI 2023
- 2.05
- SAIFI 2023
- 230 min
- SAIDI ex-MED
- 469K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: long interruption minutes vs the 911 utility cohort (>258 min tercile cut).
What long-outage Pennsylvania Electric Co filings show
Pennsylvania Electric Co is an investor-owned utility operating in Pennsylvania under EIA identifier 14711. It reports service to approximately 468,680 customer accounts and generated about $0.82 billion in annual electric revenue. As an investor-owned utility, it operates under state public utility commission oversight that reviews rate cases and reliability performance.
In 2023, the average Pennsylvania Electric Co customer experienced 491.1 minutes of power interruptions, the industry-standard SAIDI metric (System Average Interruption Duration Index). Excluding major weather events from that total, that falls inside the typical 120–180 minute national benchmark, in line with what most U.S. distribution utilities report. The SAIFI figure, which tracks average outage events per customer, came in at 2.05 for the same period, meaning customers statistically saw about 2 distinct interruptions that year. Strip out major event days (hurricanes, ice storms) and SAIDI falls to 230.1 minutes; the difference from the headline 491.1 shows how much of the outage total came from weather rather than everyday grid issues.
With 4 consecutive years of EIA data (2020–2023), Pennsylvania Electric Co's reliability record can be judged on trend rather than one isolated year. SAIDI climbed from 322.9 to 491.1 minutes over that window, a shift that can point to worsening weather exposure or delayed grid modernization.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
491 minutes per customer per year
Minutes without power per year (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for Pennsylvania Electric Co from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
Pennsylvania Electric Co SAIDI trend
Pennsylvania Electric Co vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
491 Higher than most fewer outage minutes than 18% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where Pennsylvania Electric Co sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, Pennsylvania Electric Co charges more per customer than 6% of them, and is more reliable (lower SAIDI) than 20% of them, placing it in the quadrant where it pays less and is less reliable. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $1,749/year · Latest SAIDI: 491.1 minutes/year.
SAIDI 2023 breakdown: 491.1 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 322.9 | 200.0 | 1.909 | 579,765 |
| 2021 | 353.8 | 254.3 | 2.167 | 580,180 |
| 2022 | 400.3 | 257.4 | 2.041 | 579,537 |
| 2023 | 491.1 | 230.1 | 2.048 | 585,139 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Frequently Asked Questions
How reliable is Pennsylvania Electric Co?
Pennsylvania Electric Co had a SAIDI of 491.1 minutes in 2023 including major weather events, but 230.1 minutes excluding them (the industry-standard measure of routine reliability, so the gap traces back to a major storm that year, not a chronic issue). Excluding major weather events, this is near the national average.
What type of utility is Pennsylvania Electric Co?
Pennsylvania Electric Co is classified as a IOU serving Pennsylvania.
How many customers does Pennsylvania Electric Co serve?
Pennsylvania Electric Co serves approximately 468,680 customers in Pennsylvania.
How has Pennsylvania Electric Co's reliability changed over time?
Pennsylvania Electric Co has 4 years of reliability data (2020-2023). SAIDI has remained relatively stable over this period. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- IOU
- State
- Pennsylvania
- Customers
- 468,680
- Annual Revenue
- $0.82B
- EIA ID
- 14711
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for Pennsylvania Electric Co. Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (469K here), outside Pennsylvania.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (491.1 here), outside Pennsylvania, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.