SAIDI
495 min per year
Average outage minutes (2023)
Kingsport Power Co is a investor-owned utility operating in Tennessee under EIA identifier 10331. It reports service to approximately 49,140 customer accounts and generated about $0.23 billion in annual electric revenue, with a service footprint spanning 4 ZIP codes. As an investor-owned utility, it operates under state public utility commission oversight that reviews rate cases and reliability performance.
In 2023, the average Kingsport Power Co customer experienced 495.4 minutes of power interruptions — a metric called SAIDI (System Average Interruption Duration Index). That is substantially above the 120–180 minute national benchmark, indicating either storm-prone geography, aging infrastructure, or extended restoration windows. SAIFI — the average number of outage events per customer — was 2.07 for the same period, so customers statistically faced roughly 2 distinct interruptions that year. Excluding major event days (hurricanes, ice storms), SAIDI drops to 191.5 minutes — the gap between that figure and the headline 495.4 reveals how much weather, not day-to-day infrastructure, drove outages.
The EIA dataset includes 4 years of continuous reporting (2020–2023) for Kingsport Power Co, which lets you see whether reliability is trending up or down rather than judging from a single snapshot. SAIDI has increased from 382.8 to 495.4 minutes, which may reflect either worsening weather exposure or delayed grid modernization. All figures on this page come directly from EIA Form 861, the federal annual electric power industry survey, with service territory ZIPs sourced from OpenEI — you can cross-reference them with your own utility bill or use them when comparing providers before relocating.
SAIDI
495 min per year
Average outage minutes (2023)
SAIFI
2.07 interruptions/yr
Outage frequency (2023)
Customers
49,140
Served in Tennessee
495 minutes per customer per year
Minutes without power per year (2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 382.8 | 268.6 | 1.671 | 48,429 |
| 2021 | 225.6 | 225.6 | 1.288 | 48,567 |
| 2022 | 431.6 | 290.6 | 1.989 | 48,886 |
| 2023 | 495.4 | 191.5 | 2.074 | 49,242 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Kingsport Power Co serves 4 ZIP codes in Tennessee.
Kingsport Power Co had a SAIDI of 495.4 minutes in 2023, meaning the average customer experienced about 495 minutes of outages that year. This is above the national average, indicating below-average reliability.
Kingsport Power Co is classified as a IOU serving Tennessee. Investor-owned utilities (IOUs) are for-profit companies regulated by state public utility commissions.
SAIDI (System Average Interruption Duration Index) measures the average total minutes per year that a customer of Kingsport Power Co experiences power outages. A lower SAIDI indicates better reliability. The national average is roughly 120-180 minutes per year, so comparing Kingsport Power Co's SAIDI to that benchmark shows whether this utility is above or below average.
Kingsport Power Co serves approximately 49,140 customers in Tennessee. Customer count can affect reliability metrics because larger utilities may face different infrastructure challenges compared to smaller ones.
Kingsport Power Co has 4 years of reliability data (2020-2023). SAIDI has remained relatively stable over this period. Review the trend table above for year-by-year detail.
SAIDI "without major event days" (SAIDI nMED) excludes outages caused by hurricanes, ice storms, and other catastrophic weather events. It better reflects day-to-day infrastructure reliability rather than vulnerability to extreme weather. Both standard SAIDI and SAIDI nMED are shown in the reliability trend table above.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the U.S. Energy Information Administration (EIA) Form 861. Consult a qualified professional before making decisions based on this data.
Read our methodology — how this data is sourced, computed, and verified.