IOU · Pennsylvania · EIA 14715
PPL Electric Utilities Corp
IOU · Pennsylvania · 909K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 150 minutes/customer.
Reliability verdict
PPL Electric Utilities Corp shows above-average chronic reliability in 2023: 92 minutes SAIDI excluding major events across 909K customers.
- 150 min
- SAIDI 2023
- 0.80
- SAIFI 2023
- 92 min
- SAIDI ex-MED
- 909K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: mid-cohort SAIDI between the 96 and 258 minute tercile cuts.
What mid-pack PPL Electric Utilities Corp filings show
PPL Electric Utilities Corp is an investor-owned utility operating in Pennsylvania under EIA identifier 14715. It reports service to approximately 908,658 customer accounts and generated about $1.90 billion in annual electric revenue, with a service footprint spanning 500 ZIP codes. Investor ownership puts this utility under the regulatory authority of the state public utility commission, which reviews its rate requests and reliability record.
In 2023, the average PPL Electric Utilities Corp customer experienced 149.7 minutes of power interruptions, a metric called SAIDI (System Average Interruption Duration Index). That keeps this utility below the typical 120–180 minute national benchmark, consistent with a well-hardened distribution system and fast restoration crews. SAIFI, the average number of outage events per customer, was 0.80 for the same period, so customers statistically faced roughly 1 distinct interruption that year. Excluding major event days (hurricanes, ice storms), SAIDI drops to 91.5 minutes, the gap between that figure and the headline 149.7 reveals how much weather, not day-to-day infrastructure, drove outages.
With 4 consecutive years of EIA data (2020–2023), PPL Electric Utilities Corp's reliability record can be judged on trend rather than one isolated year. SAIDI climbed from 118.6 to 149.7 minutes over that window, a shift that can point to worsening weather exposure or delayed grid modernization.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
150 outage minutes per customer annually
Power-out minutes per year (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for PPL Electric Utilities Corp from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
PPL Electric Utilities Corp SAIDI trend
PPL Electric Utilities Corp vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
150 Lower than most fewer outage minutes than 53% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where PPL Electric Utilities Corp sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, PPL Electric Utilities Corp charges more per customer than 21% of them, and is more reliable (lower SAIDI) than 57% of them, placing it in the quadrant where it pays less while still being more reliable, the best-value quadrant. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $2,086/year · Latest SAIDI: 149.7 minutes/year.
SAIDI 2023 breakdown: 149.7 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 118.6 | 68.6 | 0.880 | 1,438,204 |
| 2021 | 172.9 | 84.5 | 0.930 | 1,445,613 |
| 2022 | 145.6 | 89.3 | 0.895 | 1,451,714 |
| 2023 | 149.7 | 91.5 | 0.800 | 1,456,541 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
PPL Electric Utilities Corp serves 500 ZIP codes in Pennsylvania.
Frequently Asked Questions
How reliable is PPL Electric Utilities Corp?
PPL Electric Utilities Corp had a SAIDI of 149.7 minutes in 2023. Leaving aside major weather events, that figure comes in under the national average, pointing to above-average reliability.
What type of utility is PPL Electric Utilities Corp?
PPL Electric Utilities Corp is classified as a IOU serving Pennsylvania.
How many customers does PPL Electric Utilities Corp serve?
PPL Electric Utilities Corp serves approximately 908,658 customers in Pennsylvania.
How has PPL Electric Utilities Corp's reliability changed over time?
PPL Electric Utilities Corp has 4 years of reliability data (2020-2023). SAIDI has remained relatively stable over this period. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- IOU
- State
- Pennsylvania
- Customers
- 908,658
- Annual Revenue
- $1.90B
- EIA ID
- 14715
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for PPL Electric Utilities Corp. Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (909K here), outside Pennsylvania.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (149.7 here), outside Pennsylvania, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.