SAIDI
150 min per year
Mean outage duration per year (2023)
PPL Electric Utilities Corp is an investor-owned utility operating in Pennsylvania under EIA identifier 14715. It reports service to approximately 908,658 customer accounts and generated about $1.90 billion in annual electric revenue, with a service footprint spanning 500 ZIP codes. Investor ownership puts this utility under the regulatory authority of the state public utility commission, which reviews its rate requests and reliability record.
In 2023, the average PPL Electric Utilities Corp customer experienced 149.7 minutes of power interruptions, a metric called SAIDI (System Average Interruption Duration Index). That keeps this utility below the typical 120–180 minute national benchmark, consistent with a well-hardened distribution system and fast restoration crews. SAIFI, the average number of outage events per customer, was 0.80 for the same period, so customers statistically faced roughly 1 distinct interruption that year. Excluding major event days (hurricanes, ice storms), SAIDI drops to 91.5 minutes, the gap between that figure and the headline 149.7 reveals how much weather, not day-to-day infrastructure, drove outages.
With 4 consecutive years of EIA data (2020–2023), PPL Electric Utilities Corp's reliability record can be judged on trend rather than one isolated year. SAIDI climbed from 118.6 to 149.7 minutes over that window, a shift that can point to worsening weather exposure or delayed grid modernization.
SAIDI
150 min per year
Mean outage duration per year (2023)
SAIFI
0.80 interruptions/yr
Events per customer (2023)
Customers
908,658
Pennsylvania service territory
150 outage minutes per customer annually
Power-out minutes per year (2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 118.6 | 68.6 | 0.880 | 1,438,204 |
| 2021 | 172.9 | 84.5 | 0.930 | 1,445,613 |
| 2022 | 145.6 | 89.3 | 0.895 | 1,451,714 |
| 2023 | 149.7 | 91.5 | 0.800 | 1,456,541 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
PPL Electric Utilities Corp serves 500 ZIP codes in Pennsylvania.
PPL Electric Utilities Corp had a SAIDI of 149.7 minutes in 2023. Leaving aside major weather events, that figure comes in under the national average, pointing to above-average reliability.
PPL Electric Utilities Corp is classified as a IOU serving Pennsylvania.
PPL Electric Utilities Corp serves approximately 908,658 customers in Pennsylvania.
PPL Electric Utilities Corp has 4 years of reliability data (2020-2023). SAIDI has remained relatively stable over this period. Review the trend table above for year-by-year detail.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer.
Every figure on PlainUtility is rendered directly from the U.S. Energy Information Administration's Form 861 reliability data, no number is typed in by an editor. This utility's SAIDI/SAIFI figures are rendered directly from EIA Form 861 reliability files. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of 2020-2023.