Portland General Electric Co

What This Utility Data Tells You

Portland General Electric Co is an investor-owned utility operating in Oregon under EIA identifier 15248. It reports service to approximately 928,321 customer accounts and generated about $2.35 billion in annual electric revenue, with a service footprint spanning 151 ZIP codes. As an investor-owned utility, it operates under state public utility commission oversight that reviews rate cases and reliability performance.

In 2023, the average Portland General Electric Co customer experienced 109.0 minutes of power interruptions, a measure known as SAIDI, or System Average Interruption Duration Index. That lands within the usual 120–180 minute national benchmark band, roughly on par with typical U.S. distribution-utility performance. SAIFI, the average number of outage events per customer, was 0.65 for the same period, so customers statistically faced roughly 1 distinct interruption that year. Excluding major event days (hurricanes, ice storms), SAIDI drops to 109.0 minutes, the gap between that figure and the headline 109.0 reveals how much weather, not day-to-day infrastructure, drove outages.

With 4 consecutive years of EIA data (2020–2023), Portland General Electric Co's reliability record can be judged on trend rather than one isolated year. SAIDI dropped from 312.0 to 109.0 minutes across that span, a direction regulators and prospective customers tend to watch closely.